Anonymous
Assisted LivingFamily/friend
July 7, 2025
Review for American House Westland Venoy Senior Living
Overall it's above average. Being clean, having a lot of planned activities, and the price stand out the most. The rest about average.
1660 South Venoy Road, Westland, MI 48186

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Welcome to American House Westland Venoy! This comfortable, one-story community is conveniently located near Westland, Wayne, Garden City, and Livonia, and is also just a short distance from several hospitals, including St. Mary Mercy Livonia, Garden City Hospital, and Botsford Hospital. American House Westland Venoy offers assisted living, independent living, and memory care services on one convenient campus.
The dedicated and caring staff of American House is committed to providing high-quality care while assisting residents with various activities of daily living. Care services include three meals served each day, as well as housekeeping, laundry, and transportation services. Several different levels of care are offered based on the needs of each resident, and customized care plans can be created, as well. Care plans are updated regularly to meet all of the unique needs of residents as they age.
American House Westland Venoy strives to promote independence and peace of mind through maintenance-free living, engaging activities, and restaurant-style dining. Their state-of-the-art approach to senior living allows an opportunity to create a personalized touch of home for each resident, while providing them with the personal care services they need. A dedicated Life Enrichment Director is in charge of planning a wide range...
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Assisted Living
Memory Care
Independent Living

1660 South Venoy Road, Westland, MI 48186

21620 Middlebelt Rd, Farmington Hills, MI 48336

37501 Joy Road, Westland, MI 48185

32406 W Seven Mile Rd, Livonia, MI 48152
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
for American House Westland Venoy Senior Living
A Place for Mom has scored American House Westland Venoy Senior Living with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, American House Westland Venoy Senior Living has 63 reviews with an average "overall experience" of 3.8 out of 5.
Anonymous
Assisted LivingFamily/friend
July 7, 2025
Overall it's above average. Being clean, having a lot of planned activities, and the price stand out the most. The rest about average.
Marty H
Memory CareFamily/friend
May 16, 2025
The staff were very nice and accommodating. Facility was clean. Therapy staff were nice. Imesha was truly professional and made my mother’s stay more tolerable for me. Having a parent ill and out of their home is very hard. Imesha was extremely kind and the gold standard for nurse case management.
Kathleen D
Assisted LivingFamily/friend
May 9, 2025
Everyone was kind, compassionate, and helpful. My mom was only there for one week on hospice, but everyone there made her and her family feel like they knew us forever. Which made my mom's passing more peaceful. Very knowledgable and professional at a time when we needed it the most! Thanks from the bottom of our hearts.
Chad K
Assisted LivingFamily/friend
March 4, 2025
The facility is wonderful! The staff always go above and beyond. They provide great care. The facility is very clean.
Nicole S.
Memory CareFamily/friend
February 17, 2025
You can tell everyone there truly cares about people. They are kind, patient, and helpful. My MIL is in memory care and fits in so well there. We were nervous for her being in a different environment but she has adapted well and has made a friend. They mainly plot and scheme how to escape but the staff has a good sense of humor about it. Overall highly recommend!
VT
Assisted LivingFamily/friend
November 8, 2024
I have to clean certain things myself. I won't recommend it especially if the person wasn't totally independent it. The food is not always good and they can't keep good help. The people there are friendly but the facility needs to have some improvements.
Anonymous
Assisted LivingFamily/friend
October 3, 2024
One reason we chose American House Westland was that lower entrance fee. Also their rent was a little bit lower. But when we toured the apartment it was very clean and the staff were very knowledgeable and easy to work with. There is a non-refundable community fee payable for these places - for am house Westland the venoy it is $[removed]. For the other am hse in Westland (unaffiliated with venoy )it is $[removed[. Someone who is trying to move in there has to come up with a sizeable chunk of money.
Anonymous
Assisted LivingFamily/friend
May 31, 2024
American House tries to work with families to be as accommodating as possible...They provide a variety of activities and special events throughout the year. They had just hired a new nutritionist/chef...prior to that the food was rather pedestrian...
Joy G
Assisted LivingFamily/friend
April 4, 2024
The people working day to day with memory care patients are not properly supervised or trained. Not all but most There were so many items that were lost or ruined in the laundry. I would not take my dog to this place.
O. Marks
Assisted LivingFamily/friend
March 15, 2024
It's a nice, clean, and friendly atmosphere. The food has a lot to be desired.
Anonymous
Memory CareFamily/friend
January 24, 2024
The move in was easy, of course. But they have to get you in as a bare minimum before they can not do what they promised as well as they promised to do it. They do not seem to deal with incontinence very well. They don't want to wash more than one trash bag of laundry a week but still complain about the amount of laundry being too much. They never stated there was a laundry limit or that incontinence was a special care need that they don't accommodate. Housekeeping isn't on top of keeping the floor clean either. If you know the resident pees on the floor in the bathroom, it should be checked daily and cleaned. They do not. A family member does it themselves. In addition to laundry they say is too much. They took then returned the only bag they took stating it was too much. Someone there got hold of the new debit card just received for the resident and made a month of Amazon purchases. We know it happened there because the card wasn't used anywhere else and was set up only for the facility to bill to. They do not communicate with the family unless put on the spot. They were not helpful with communicating with the pharmacy/doctor to fix several issues with how the scripts were written and filled. I would not recommend for any high needs resident. Not good with Parkinson's patients who fall a lot and are incontinent. The facility should have laid out, in a clear resident care plan, what they do not do and expect family to do. Too much money being paid for the amount of work still being done by family.
Anonymous
Assisted LivingFamily/friend
January 9, 2024
I would recommend American House. They have changed health care and it's better now, but they take a really long time to respond when the button is pushed. The food is very good. The office is very helpful.
Colleen
Assisted LivingFamily/friend
January 4, 2024
My Mom was a resident in the memory care unit, which was staffed by an outside agency called "The Medical Team." They were not properly trained, & most of the staff were lazy & did as LITTLE as possible. A member of our family was at the facility every day, and yet my mother still suffered multiple injuries, including a catastrophic hip fracture while she was in hospice care, which accelerated her death significantly. The caregivers were not trained to provide hospice care, or to dispense medications after only 3 days training & no medical credentials, but that's how The Medical Team was run. The memory care unit is NOT a safe environment for the residents! It is my understanding that the Medical team has been removed from this American House facility.
JR
Assisted LivingFamily/friend
November 14, 2023
They seemed to know what they were doing- staff was very competent- also facility was very clean. I would recommend it to others.
TG.
Assisted LivingFamily/friend
August 10, 2023
We picked this community because, they accepted the Medicaid waiver and its location to family.American House Westland Venoy is a nice residential property. It's clean and offers activities for its residents. There is a steady turnover in staffing.
Anonymous
Assisted LivingResident/client
June 2, 2023
Everything is pretty good, except for the meals. I would recommend this place though. It was cheaper than the other places. I would say, I have made a lot of good friends here. The heat, water, electricity I have never had a problem with. You can have one small pet here. The meals are small and not that great. The staff is nice though.
Anonymous
Assisted LivingFamily/friend
April 18, 2023
The reason I didn't give 5's is because 5's would imply perfection. There isn't anything specific they need to improve, but the place isn't perfect. They are willing to work with you to make your family member feel at home.
anonymous
Independent LivingToured community
March 14, 2023
Our family had an in person tour with American House Westland and from everything we saw it seemed fine, but the community is a little to small for us and the location is a little farther away. Their activities director had recently left, but when we were on the tour there was a gentlemen there that gathered the residents into a room to sing and play the guitar which was nice to see. The community itself is also nice and neat.
BB
Assisted LivingToured community
March 13, 2023
It's in a bad location, and a scary neighborhood. The tour experience was good. There are two buildings. The building without the cafeteria was newer, and better.
anonymous
Memory CareFamily/friend
December 19, 2022
Our family had an horrifying experience with American House and we would never recommend this community to other families. Our loved ones room was rarely cleaned and had a very strong smell of urine in it. They rarely fed our loved one or helped our loved one eat. They were attentive whatsoever and just ignored our loved one in every area. We could not trust this place at all.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.
American House Westland Venoy Senior Living offers Studio. Learn more.
A Place for Mom has scored American House Westland Venoy Senior Living 7.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (734) 326-7777 to reach a resident at American House Westland Venoy Senior Living.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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