Anthology of Charlottesville

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Everything since the changeover has been better than under the previous manager (Anthology). The staff is more attentive and friendlier and the communication has been better. The only way to get the full value of the facility would be to use everything they offer, ie. pool, billiards room, movie theatre, exercise room, etc. Considering the age and physical limitations of most of the residents, many of these things seem unneccessary. It is also hard to consider anything an excellent value for the cost, even though the monthly charge seems in line with other facilities in the area. The dining hall food is very average and the selection does not vary, but the Bistro that operates from 10-2 is excellent.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our families experience ","reviewContent":"What we like the most about Anthology of Charlottesville is the layout, the food, and the staff. 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Upper management isn't great so they lose a lot of good staff. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Well Appointed & Staffed with a Warm Hug Feel","reviewContent":"It is modern and feels much like a hotel walking in and not an \"old folks place\". It is very clean and well organized. [name removed], our Sales person, was very passionate and engaged with us from the beginning. Her follow up was by far the best! People smile and I spent enough time there to watch the care attendants with people - they were kind and caring and respectful. The food is in transition, I believe and definitely needs some work. It is the main complaint my parents have","reviewerDisplayName":"CW","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Quality care","reviewContent":"My father lived at Anthology for the past year until his recent passing. I want to thank the staff for the excellent care he was given and the kindness shown to him and our family. We knew we had chosen the right place when he said it felt almost like home and he liked his nurse.","reviewerDisplayName":"Katherine B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Thriving","reviewContent":"It was new, lovely and bright with nice and differing common areas. They have a pool, decent activities, sales person was engaging, staff friendly, lots of people milling around, bistro for coffee, snacks, beverages and sandwiches. Beautiful courtyard and catholic service with communion weekly.PT and OT are very good, staff is very nice but they are understaffed as are all places and it can take awhile for someone to answer call bell. Facility is clean and well maintained but room cleaning is spotty. Residents are generally engaging. My husband is very happy there. Food leaves a bit to be desired but nice that dining is open all day and there is a menu you can always order from along with daily specials. Activities tend to be more female oriented, again all facilities have this issue.","reviewerDisplayName":"BF","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My review of Anthology of Charlottesville","reviewContent":"Here's an improvement suggestion- they really turned me off at the start because each time I paid them a visit (3 times) there was a NEW Marketing resource and potentially new Executive Director. I went into a closure with them knowing they had visible 'back office' & exec staffing issues. I expected to see the same at the care level. That's why it was essential that I be close by. I expected to be filling in a lot. However, my loved one has to continue to live here and she loves it. 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1446819

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