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13800 Bon Secours Dr, Midlothian, VA 23114
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John W
-
Loved one of resident/client
5.0
Great place
My family member was the happiest he had been in years after we moved him in. The have a very large military men population which is great. They have programs just for them which is very refreshing.as most places don't have many men related activities.
About the facility Arden Courts Richmond
A distinct red roof, elegant brick accents, and a sleek exterior welcome guests and residents into the modern campus of Arden Courts - a ProMedica Memory Care Community. Seniors can experience the serenity of suburban life in Midlothian, Virginia. Situated in the Southside of the Richmond metro, this community features a convenient location near local medical resources.
With a sole focus on memory care, Arden Courts - a ProMedica Memory Care Community provides services specific to individuals with Alzheimer’s and other dementias. The secure building features additional safety features, wayfinding elements, and a person-centered layout. Residents can navigate the community with confidence and continue living an active lifestyle.
Residents are encouraged to participate in on-site activities and events. The well-maintained common areas offer an ideal place for chatting with family and friends. Make yourself at home at Arden Courts - a ProMedica Memory Care Community.
State licensing information
To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.
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Senior living options offered
Memory Care
Pricing for Arden Courts Richmond
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Arden Courts Richmond
13800 Bon Secours Dr, Midlothian, VA 23114
Sunrise at Bon Air
2105 Cranbeck Road, Richmond, VA 23235
The Pearl at Watkins Centre
650 Watkins Centre Parkway, Midlothian, VA 23113
The Barrington at Hioaks
350 Hioaks Rd, Richmond, VA 23225
9.0
Review score
23 reviews
9.0
Review score
23 reviews
5 star
66%
4 star
17%
3 star
9%
2 star
4%
1 star
4%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
41%
4 star
29%
3 star
18%
2 star
6%
1 star
6%
9.2
Review score
15 reviews
9.2
Review score
15 reviews
5 star
66%
4 star
20%
3 star
7%
2 star
0%
1 star
7%
9.0
Review score
246 reviews
9.0
Review score
246 reviews
5 star
89%
4 star
5%
3 star
2%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Arden Courts Richmond
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Diabetic Care
- Medication Management
- Memory Care
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Vegan
- Kosher
- Professional Chef
- Guest Meals
- Meals Provided
- No Sugar
- Low / No Sodium
- Organic
- Pureed Meals
- Vegetarian
- Gluten-free
- Special Dining Programs
Room Amenities
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
- Garden View
- Ground Floor Units
- Handicap Accessible
Community Amenities
On-site dining options
- Café or Bistro
- Bar or Pub
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Common areas
- Indoor Common Areas
- Outside Patio
- Barber Shop
- Indoor Atrium
- Outdoor Common Areas
- Butterfly garden / Hummingbird garden
- Beauty Salon
- TV Lounge
- Meeting Room
- Main Street Shops
- Library
- Private Bath
Recreational areas
- Arts and Crafts Center
- Movie or Theater Room
- Raised Garden Beds
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- Spanish
- English
Activities
- Brain fitness / Dakim
- Gardening Club
- Bible Study Group
- Live Well Programs
- Educational Speakers / Life Long Learning
- Walking Club
- Cooking Classes
- Dances
- Live Musical Performances
- Visiting Chaplain or Priest
- BBQs or Picnics
- Montessori Programs
- Light Therapy Programs
- Wii Bowling
- Karaoke
- Other Religious Services
- Men's Club
- Art Classes
- Yoga / Chair Yoga
- Pet-focused Programs
- Reminiscence Programs
- Stretching Classes
- Tai Chi
- Live Dance or Theater Performances
- Birthday Parties
- Intergenerational Programs
- Activities On-site
- Cooking Club
- Activities Off-site
- Devotional Activities On-Site
- Sensory-based Programs
- Holiday Parties
- Happy Hour
- Current Events Club
- Day Trips and Outings
- Trivia Games
Reviews
for Arden Courts Richmond
Write a review
A Place for Mom has scored Arden Courts Richmond with 9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Arden Courts Richmond has 23 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
4.6
Meals & Dining
4.1
Activities
4.7
Value for Cost
4.3
A Place for Mom has scored Arden Courts Richmond with 9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Arden Courts Richmond has 23 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
John W - Family/friend
Memory Care
October 29, 2024
Great place
My family member was the happiest he had been in years after we moved him in. The have a very large military men population which is great. They have programs just for them which is very refreshing.as most places don't have many men related activities.
Anonymous - Family/friend
Memory Care
September 6, 2024
Review for Arden Courts Richmond
We had a very good experience there. I would recommend to others. It's very nice.
Anonymous - Family/friend
Memory Care
August 13, 2024
Review for Arden Courts Richmond
Check all your community options and select what you feel comfortable with. Biggest concerns- not immediate help when needed. Overall communication between staff to staff and staff to me.
L.M. - Family/friend
Memory Care
July 11, 2024
The best in memory care
I have my loved one at the facility. We have been attending the monthly VCU brain health series being held at Arden Courts for caregivers and have learned so much about dementia. I have been thoroughly impressed at the layout, cleanliness and care I have witnessed at the facility. The staff truly care.
DW - Family/friend
Memory Care
April 30, 2024
Review for Arden Courts Richmond
I moved my husband, a few months after moving him in. Stay away!!!
Response from Arden Courts Richmond
August 27, 2024
Thanks for your post; we would like to talk to you off-line due to patient confidentiality. Could you please contact us on our Care Line by calling 800.366.1232 or emailing careline@promedica.org so we can get more information?
Pam T - Family/friend
Memory Care
March 27, 2024
Exceeding All Expectations!
The staff has been outstanding to my Mom and our family! We have had experiences at other nursing homes and memory care with our grandparents and uncle. Arden is by far the best place I have ever been. The care and compassion radiates in the residents! Our Moms quality of life has improved by 110 percent compared to living at home with in home care. The best decision our family has ever made for Mom . Our Mom and family are very happy choosing Arden Courts!
J. E. - Toured community
Memory Care
January 17, 2024
Great Facility for Memory Care
Wow! The dementia program this facility has are the best around. [name removed] the programming director has the best ideas on how to engage all people with dementia with dignity! I look forward to going in and volunteering when visiting my grandmother. [name removed] the director always has time to talk to me about dementia resources.
She is the most compassionate and informed leader. [name removed] and [name removed] are the friendliest and kindest people when you walk into the community. I'm so excited they added kittens to the facility. We love watching them play.
I love all the places to explore at the facility when spending time with my grandmother!
Cheryl I Giulino - Family/friend
Memory Care
January 16, 2024
Horrible management
Terrible management turnover. 4 managers is just over a year, each one less qualified than the one before them.
Beautifully laid out facility but understaffed as well as having a group of caregivers with no compassion.
There is a dangerous level of lack of supervision.
My mother suffered fall after fall as a result.
Her room and bathroom were not kept clean, nor was my mother kept clean until hospice got onboard.
The food was standard institution fair , not even served warm.
The director, who was present on the day my mother died, never left her office to greet me offer condolences.
Don’t put a love one in this “warehouse”.
Anonymous - Family/friend
Memory Care
January 12, 2024
Recommended
Initially this was a wonderful place. A breath of fresh air after looking at many care facilities. I found assisted living homes treated their memory care wings as an afterthought. Pun intended. Arden Courts was only memory care and just a better place. It was a better attendant to patient ration and more personable. Also, they went the extra step of lightening the burden of the decision to place your family member in the facility. Furniture provided, straight forward cost.
Nancy Sheffield - Family/friend
Memory Care
January 1, 2024
Outstanding activities director
My mom has been a resident at Arden Courts for over 5 years. Since admission, her dementia has progressed, and she's presently on hospice. [name removed], the Activities Director, has been phenomenal in helping my mom and the other residents. She truly cares and understands each resident and their strengths, abilities and interests. She constantly has activities planned, and geared towards the interests and abilities of the residents. She involves them in the planning, and designs activities to stimulate and engage all residents. I really appreciate the efforts of [name removed] and her staff.
[name removed], one of the nursing aides, is also a phenomenal employee. She also shows interest, understanding and care for each resident. With residents that are continuing to decline because of dementia, this kind of care and compassion is greatly appreciated.
My only complaint for this facility is in housekeeping. Rooms are often not adequately cleaned, and I've noticed the urine odor often.
Response from Arden Courts Richmond
September 5, 2024
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Jim P - Family/friend
Memory Care
October 20, 2023
Excellent Memory Care Center!
My wife of 42 has years has been a resident of Arden Courts for 2 months and the positive changes in her quality of life and general happiness have been awesome! Everything about Arden Courts is designed for the memory impaired from the design of the building to the programs and the personnel. The “Main Street” is modeled after Carytown, complete with a theater and a tavern. The resident rooms are bright and spacious, and it’s obvious that the needs of the residents come first. The residents also have unfettered access to the beautiful and well maintained gardens which include multiple benches and chairs spread throughout the grounds. We have enjoyed many relaxing and private moments in the garden! My family is thrilled by the extent to which my wife has thrived in Arden Courts and we recommend that everyone check them out before selecting any other memory care facility in the greater Richmond area!
Anonymous - Family/friend
Memory Care
October 2, 2023
Review for Arden Courts Richmond
I would tell a friend to keep looking. We picked this community because they were able to attend to the medical needs of my loved one.
Anonymous - Family/friend
Memory Care
September 29, 2023
an excellent community
I can make this very easy! Fives all the way around! We absolutely loved Arden Court! Everyone was friendly and helpful and they took a real interest in caring for my mom. Based on the experience we have had so far, we would absolutely recommend Arden Courts Richmond community to others and when the time comes, that is where I would like to be!
Mel L - Industry reviewer
Memory Care
July 25, 2023
Great Dementia town
A true dementia town. Great 24-7 dementia care. This is the go to place for those that wander as wandering is encouraged. They have amazing programming every day of the week all day long with multiple choices from dementia practioners.
Anonymous - Family/friend
Memory Care
July 12, 2023
Our experience at Arden Courts Richmond
My loved one was a resident at Arden Courts Richmond. There was management and ownership turnover while she was at this facility. I believe the new ownership took a step down in a few areas. During the original administration/owners, the communication was outstanding but not so much after the change. My ratings are based on the new ownership, not the previous ownership. The facility was clean as a whistle. The grounds were kept in top-notch shape. Also, having a brand new hospital next door is a major benefit. I was there for plenty of meals with her and the food was fine. It was the typical hospital type food and presentation. For the cost, I expected better. Certainly a step above what they offered.
Jason E - Toured community
Memory Care
June 1, 2023
Wow what an amazing memory care facility!
What an amazing memory only care home in Richmond! I've never seen a facility look like this before and it was exciting to come tour and participate in an event. The residents can all wander the entire facility and not just one locked unit. The staff were all engaged in care and the residents all looked clean and well cared for. The facility is set up like a town inside with an ice cream shop, movie theater, outdoor courtyards, a general store, library and coffee house/ tavern. I recently attended a family and friends event and the staff are amazing and everyone had a great safe time.
KS - Family/friend
Memory Care
March 17, 2021
No Worries
I like the fact that the residents can walk around, and yet I know that they're still safe (as opposed to staying in one single area). They also have access to outdoors. So they're not confined to one section. Other places I looked at there was just one floor for memory care, for instance. The staff have all been nice. I know they had some turnaround there, but that's not been too much of an issue. Some things got overlooked with the change in staff but we got everything straightened out. I was pleased that during Covid closures they were sending photos of our loved one in various activities, painting, puzzles, outdoor activities, etc. And now we're able to go visit.
Anonymous - Toured community
Memory Care
January 29, 2020
Beautiful facility. Does not look or smell like a medical facility, vey home-y.
Anonymous - Family/friend
Memory Care
August 10, 2017
My father's care
We toured this community. We liked the staff who were helpful. We did not like the lay out of the community. We like the atmosphere with the other residents. We would recommend the care and value of this community to other families.
Anonymous - Family/friend
Memory Care
February 16, 2017
Outstanding care
We liked this community for the great care. The staff is outstanding and helpful to his needs. The meals are good and he is happy with them all. They try and keep him active with the activities and he seems to enjoy participating. We recommend this community for everything that is offered.
Neighborhoods around Arden Courts Richmond
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Frequently Asked Questions about Arden Courts Richmond
Arden Courts Richmond offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Arden Courts Richmond 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 378-5100 to reach a resident at Arden Courts Richmond.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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