Dolores B
Assisted LivingFamily/friend
June 27, 2025
Family friends
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
199 Chelmsford St, Chelmsford, MA 01824

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Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like atmosphere where residents are encouraged to maintain their independence. The community includes two spacious living rooms, two country kitchens and a lovely sun porch. The large activities room is a focal point for resident exercise programs, games and crafts. Chelmsford Crossings is an active member of the local community and our own transportation allows our residents easy access to all community events.
If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.
The Assisted Living lifestyle at Chelmsford Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.
Assisted Living

199 Chelmsford St, Chelmsford, MA 01824

2 Technology Drive, Chelmsford, MA 01863

20 Charnstaffe Lane, Billerica, MA 01821

1827 Bridge St, Dracut, MA 01826
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
for Benchmark Senior Living at Chelmsford Crossings
A Place for Mom has scored Benchmark Senior Living at Chelmsford Crossings with 9.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Benchmark Senior Living at Chelmsford Crossings has 29 reviews with an average "overall experience" of 4.3 out of 5.
Dolores B
Assisted LivingFamily/friend
June 27, 2025
All good except short staffed. Rugs should be cleaned more often in rooms. [name removed], my mom and sister [name removed] have been residents.
Anonymous
Assisted LivingFamily/friend
December 13, 2024
It's a great community. Between the staff and other residents It's been a great experience.
Judith
Assisted LivingResident/client
October 25, 2024
5 for all! This is a wonderful place to be! Yes, I often do recommend this community to other families! I try to always greet people who are touring to let them know how welcoming and fun it is to be here! I came here with my precious husband [name removed] and when he passed I decided to stay. I'm happy that I did. This is a great place for Mom!
Dolores B
Assisted LivingFamily/friend
September 11, 2024
Mom there for 5 years Sister now in CC for 3 months
Maria K
Assisted LivingFamily/friend
September 9, 2024
It's been a tough transition for my mom to move there, but it's a great place for her to be. Her family knows she's safe there and the people who work there take pride in their jobs. Mom has made some friends, she likes the food , her room and the people who work there. She knows she's safe there and that's a comfort too!
Anonymous
Assisted LivingFamily/friend
December 8, 2023
My mother really likes living there and I would highly recommend it to anyone who asks. Everyone is incredibly friendly, the place is really nice and we feel mom is safe there. Even though my mom really liked the food, we find it interesting that she has told us sometimes they run out of things as simple as a baked potato. There have been a few other things, baked potato struck me funny to run out of. I'm sure not to be wasteful of food they only make so many and first ones at the dining room get dibs. While I commented and only gave a 4, my mother loves the food there! My brother and I find it amusing when she tells us when they run out of something and she may not be the one asking someone she sits with.
Chris D
Assisted LivingFamily/friend
December 12, 2022
All around it was a great experience. The personality of the staff is what really stuck out, they are very helpful and make you feel like you are at home. The food was fantastic, they had a lot of great activities, and the value was phenomenal. I would highly recommend Benchmark to others! (try their chocolate chip cookies, they are TO DIE FOR).
Kate
Assisted LivingFamily/friend
December 7, 2022
My loved one loves the food, is very happy, and loves the activities. They were good, with getting my loved one oriented into their new space, and getting them adjusted. They could do better with communicating/explaining to the family about what they're expectations. I'm glad I called A Place for Mom, it was much easier to get in contact with places, and sort things out. It made things much easier to coordinate.
Yvonne P
Assisted LivingFamily/friend
November 14, 2022
When I toured this community the staff was very nice as well as the community itself, This was my second choice, however the other facility we looked at was just closer and I wanted my loved one to be closer to me.
Judith
Assisted LivingResident/client
September 8, 2022
The feedback I would share with others would be positive. The people are very friendly and kind, they help you anytime you need it. They are just wonderful, they really are.
Diane L
Assisted LivingFamily/friend
August 2, 2022
We moved mom to Chelmsford Crossing 2 1/2 months ago. She has been more energetic, and upbeat since the move. The food is good and the care is excellent. All the staff from the receptionist, chef, manger, housekeeper, nurse and aides ALL care for the residents.
Hugh
Assisted LivingFamily/friend
May 12, 2022
My family needed urgent help raising the level of health care for a family member who was unable to live alone with rapidly declining health. The disease my family member was afflicted with became very aggressive and we looked for relief of the situation. The staff at Chelmsford Crossings was very supportive, clearly explained their services and demonstrated their commitment to providing high level of support within their community. The empathy displayed towards our needs has had a profound influence on our decision. Once our family member moved in we found comfort in the level of care provided. I would highly recommend considering Chelmsford Crossings as a step to increase the level of care for a loved one...
Mark G
Assisted LivingFamily/friend
April 29, 2022
My friend and neighbor with no family needs changes after some health issues. I search for places that would take great care of him while he healed in hopes of returning home. The staff at Chelmsford Crossings were wonderful and always made him feel special. After 8 months ( name removed) was well enough to return home, unfortunately his health deteriorated and his care at home would no longer be able to live on his own one year later. The Chelmsford Crossings welcomed (name removed) back with open arms and soon realized that this was the perfect spot for him to stay. I feel like the entire staff goes above and beyond, the food is top notch, and the facility day to day experience has been a pleasant one both for(name removed)and myself. I highly recommend Chelmsford Crossing to anyone that wants a top notch facility with people that care.
anonymous
Assisted LivingToured community
April 20, 2022
Benchmark Senior Living was a nice facility but it was smaller and less modern looking. The staff were all very friendly and gave us a great tour and the level of care was there, it was just not the best fit we felt for our loved one.
anonymous
Assisted LivingToured community
April 14, 2022
Our family had an in person tour and it was during covid so we think maybe given different circumstance it would of been better but the place just seemed dark. It seemed congested and the hallways were just dark and narrow
Lynne G
Assisted LivingFamily/friend
April 5, 2022
At Chelmsford Crossings we feel known and cared for by the staff at all levels. The staff are extremely present (from directors to aides) and involved and always take our requests seriously. The patience and kindness they show to my parent is quite wonderful and respectful. They really go the extra mile to make things smoother for my parent and my family. We are grateful to have found this wonderful facility.
Daughter of Resident
Assisted LivingFamily/friend
March 16, 2022
It's been nearly 3 years since my mom has been residing at Chelmsford Crossings. During the last 2 challenging covid years, all I can say is THANK YOU to the community for keeping her safe! I appreciate the genuine care and concern the C.C. Team has toward each resident. From nursing, aides to dining staff & housekeeping they all take an interest & connect with each & every resident. The environment is extremely friendly which is very welcoming and gives that "family feeling" atmosphere. I also must mention , what a comfort it is to have nursing check in with mom and communicate any concerns that arises. I'm very grateful for these sets of eyes! To fulfill one's day, a variety of activities are offered. Live entertainment is LOVED by all and my mom enjoys bridge, book club and trivia. As our love ones age, we only want what is best for them. For mom & myself Chelmsford Crossing's is what's BEST. It truly give me Peace of Mind!
Tony S
Assisted LivingFamily/friend
January 13, 2022
We understand the staffing shortage across the industry and the staff there are kind and do their best they are being let down by in house management, all the way to corporate ownership. They recently went up again on rent, while going way down on services and care. Management has not taken a pay cut. The nursing staff has been cut, to where there is no longer 24 hours nurses. Nothing is followed through from one nurse to the next. The food used to be good but now they serve a lot of processed food and carbs. Pasta, frozen pizza, chicken fingers, hot dogs, hamburgers on a HOT DOG roll and they over serve deserts. Aides not properly trained. Not caring if the person needs to use the bathroom or be cleaned up. They will leave them in soiled cloths or undergarments all day. Residents are left isolated. It's not all the aides fault, the fault lies with management/ownership. It's the proverbial profits over people. It has now gone beyond neglect to bordering abuse.
anonymous
Assisted LivingResident/client
October 20, 2021
It's something you don't want to have to do. But if you need to, they're very good. They're very attentive, and the facilities are neat and accessible. It's close to my home, which is good. I'm a bit spoiled when it comes to food. My wife is a chef and her cooking is excellent, so some of the meals here are not that good and tend to be repetitive. But overall I would recommend them to others.
anonymous
Assisted LivingFamily/friend
March 30, 2021
It's a very nice place. It's very clean, and the staff are cordial. They've been very good about keeping in contact and answering and returning calls. The seem very confident and caring, and responsive to requests. The rooms are very nice, and my loved one is very happy here. Really the only issue I've had is I don't like the way they charge you for services that you only need 1-2 days a week. You end up paying for those services for the whole week.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Benchmark Senior Living at Chelmsford Crossings offers 1 Bedroom and Studio. Learn more.
A Place for Mom has scored Benchmark Senior Living at Chelmsford Crossings 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (978) 250-8855 to reach a resident at Benchmark Senior Living at Chelmsford Crossings.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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