Marcelino
Assisted LivingFamily/friend
September 9, 2025
Review for Courtyard at Auburn Hills
Very good staffs, but there are not enough of them during night time to monitor the residents, especially the high risk elders.
3033 North Squirrel Road, Auburn Hills, MI 48326

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Tucked away from the hustle and bustle of Detroit, Randall Residence of Auburn Hills, Michigan is a retirement community where residents can receive assisted living and memory care services. With the heart of a small town and worldly attractions within close range, Auburn Hills is one of the fastest growing suburbs in southeast Michigan. As a family owned and operated business, we are proud to serve the Auburn Hills community with quality, compassionate care.
The Randall Residence team is committed to creating a remarkable retirement experience and strives to incorporate a little bit of fun in everything we do. We recognize that each residents’ needs are as unique as they are, and our goal is to provide them with personalized care that meets those needs while supporting their independence. Let us help you lead the life you desire with the services you need, at Randall Residence.
We strive to provide residents with the support they need to stay active and maintain their independence so they can enjoy a remarkable lifestyle here at Randall Residence of Auburn Hills. Without the burden of household tasks such as laundry, preparing meals and housekeeping, residents are able to invest that newfound time...
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Assisted Living
Memory Care

3033 North Squirrel Road, Auburn Hills, MI 48326

42660 Dequindre Rd, Sterling Heights, MI 48314

2609 Stonebury Dr, Rochester Hills, MI 48307

2080 South Telegraph Road, Bloomfield, MI 48302
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
for Courtyard at Auburn Hills
A Place for Mom has scored Courtyard at Auburn Hills with 8.4 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Courtyard at Auburn Hills has 52 reviews with an average "overall experience" of 3.8 out of 5.
Marcelino
Assisted LivingFamily/friend
September 9, 2025
Very good staffs, but there are not enough of them during night time to monitor the residents, especially the high risk elders.
Susan
Assisted LivingFamily/friend
August 6, 2025
First, [name removed] from [community removed] helped us find an opening at Courtyard of Auburn Hills as her facility didn't have an immediate opening and offered to transfer my sister in law when one became available. As it turned out Auburn Hills was close to relatives and worked out fine for us also. I have to say the staff at both cottages were exceptionally accommodating to both my sister in law and us. They were always very kind and helpful to her with meals and medications. Would highly recommend!
Carly K
Memory CareFamily/friend
March 10, 2025
I am so grateful for the staff at the Courtyard at Auburn Hills. They were so helpful in helping move my father out of skilled nursing rehab- you can tell that the people that work there really care for the residents. Staff are always friendly and responsive, with great communication.
Anonymous
Memory CareFamily/friend
July 8, 2024
The staff works with the family if there are concerns or requests. They need more activities for "young" seniors. I would recommend Courtyard at Auburn Hills to others.
Paul J
Assisted LivingFamily/friend
February 27, 2023
My loved one had fallen and hurt her back. They were not doing anything for her. She was eating pasta and pizza when she was a diabetic. When we pulled her out she had bedsores all up and down, she had shingles, lost 40 pounds and no one contacted me about any of this. They also were not changing her sheets. I pulled her out and she was so weak and passed away 3 weeks later. They then wanted me to pay the next months rent. I would not recommend this facility to anyone. I cannot believe the place is still open.
T J
Memory CareFamily/friend
October 20, 2022
If I could give zero stars, I absolutely would! Patient dumping is their favorite way to eliminate any resident that does not meet the "Randall Residence Standard." What is the Randall Residence Standard, you ask? Over medicating! Or in my father's case, it was not giving him his medication. My father was accepted at the Randall Residence after an extended hospital stay. Our family was candid about his condition and what his needs were going to be. The Randall Residence performed two different assessments for admission. They accepted my father, and he moved in. The first week was good. My father got care, he enjoyed his stay, and the caregivers were kind. After his first week, we received multiple calls requiring us to come up and help handle various situations. Here are some of the "incidents": throwing chairs which did not happen. They could not change him. He threw a class that did not occur. He took food, tried to go after someone with a fork, and swung a fire extinguisher. These
anonymous
Memory CareFamily/friend
October 19, 2022
What sticks out most about Randall Residence of Auburn Hills is the staff and their willingness to help out. They took great care of my mother. They helped not only her, but our family as well. I would recommend this facility to other families.
Cindy G
Assisted LivingFamily/friend
August 23, 2022
1-I would say the facility is very clean and the personnel was ample, polite and professional. They really went out of their way to help with the admission process for my grandmother. The Director of nursing, [name removed], is wonderful and kind. Honestly can't say enough good things about this place.-
anonymous
Assisted LivingToured community
August 3, 2022
I toured with Randall Residence and they completely ghosted me. They kept talking about how much care my dad would need and I think they just did not want to deal with him. All they had to do was call me and tell me no, I was very disappointed with how they handled the whole situation.
anonymous
Assisted LivingFamily/friend
July 26, 2022
5/5 overall with the exception of staff, but the issues were much more a management problem than a staff problem. We've had difficulties due to staff turnover, trying to get ahold of people who no longer worked there and was never told about the change of personnel/had to investigate and gradually find out on my own the nurse and others had suddenly left. Staff has allowed people to take Mom out of the facility without notifying me , I've spoken to Management about it, hopefully it doesn't happen again. We like it. It is very good overall and otherwise, just minor difficulties.
Anonymous
Assisted LivingToured community
July 6, 2022
I toured Randall Residence of Auburn Hills, the community was very clean and the residents seemed well taken care of. For people that need a smaller place, Randall Residences would be a good fit for them.
Jill C
Memory CareFamily/friend
June 9, 2022
They are very knowledgeable with past experiences, and honing in on the care your loved one needs and what can be achieved. The staff are great with responding to emails. They do have good communication with the family in person as well. The community is able to handle medication management, hygiene, dressing, and bathing assistance as some of the care types they offer. They also work well with hospice.
anonymous
Assisted LivingFamily/friend
May 4, 2022
I would say to avoid this community and not to use it unless you want o kill your family member. The staff are not knowledgeable and they can not care for the level of patients that they accept. They withhold information and there is not a nurse on staff to monitor the patients and we never met with a physician. The accounting department is also very rude.
Amber
Assisted LivingFamily/friend
March 28, 2022
I would tell others that this was the best option for us and our situation. If we were looking at another place again, we would probably go back. The staff seemed great and were nice to work with. The shower schedule seemed to be only two days a week, it would be nice to have seen this happen a little more often for some of the residents. The food was okay, and was above average compared to some other communities. The staff were good at figuring out how to assist with getting my loved one to eat. There was a lot going on during the day for the residents to participate in for activities.
Anonymous
Assisted LivingFamily/friend
March 15, 2022
If you have to use a community like this, this is a good place. The community is clean, quiet, and comfortable. The staff is very caring and accommodating towards the residents and families. The food was good.
anonymous
Memory CareFamily/friend
February 4, 2022
We chose this community because of two deciding factors - one they seem to be a very caring and personable community, they do not feel cooperative and its just a very down to earth place, and second because of the price, the value is very good. The cleanliness is not the issues, the community itself just feels a little tired.
Craig B
Memory CareFamily/friend
November 24, 2021
We don't have anything to compare this community to, but we did choose it because it is close to our family and the pricing was fair. Everyone was really good that we encountered and everything they said would happen did happen - they were pros.
Jim G
Assisted LivingFamily/friend
November 18, 2021
My mom was at Randall for a short time before her passing. Everyone there from onboarding to the caregivers were excellent! They are kind and communicate very well with the family. Their care and love for my mom was evident in how she was treated. I would recommend Randall Residence to anyone looking for quality care of an ageing family member.
anonymous
Assisted LivingFamily/friend
July 30, 2021
I think they're great. It's a very nice community located in the wood. That's what attracted us to it was all the nature around, the deer and the animals. and the overall fact that there are four cottages, all on the first floor. So residents aren't stacked on tope of each other like at other facilities. They offer quite a bit that other communities don't. They have an actual nurse on staff. They also have doctors who come in and have visits with patients on-site, including for memory care. They have a salon where you can get your hair and nails done. There's also a dentist that comes in once a month. So they have a variety of in-house things that attracted us to them. It's a great value. The staff is very nice. They do puzzles and different things, but I would like to see a bigger variety of activities, especially for more mobile residents. But I'm sure Covid is playing a part in that with limited outings. They have a bus, but it hasn't gone out since we've been there. It is an assisited living facility, so there might be the occasional smell here and there. I feel like that's the case anywhere you go, but overall they keep things clean. And I would highly recommend them. It's a really nice facility.
anonymous
Assisted LivingFamily/friend
April 16, 2021
Due to the covid restrictions we have not been able to see the inside of the facility, but they just opened it up for outdoor visitations. The quality of the food is much better then our loved ones previous place, we know she is gaining weight. Our loved one is doing well there and seems to really enjoy the staff there when we are able to call and have conversations. They recently had a change in leadership, so sometimes communicating with the executive director has been difficult. However, for the most part everyone there is very polite and when we do call with questions they are able to get back to us in a timely manner.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.
Courtyard at Auburn Hills offers Studio. Learn more.
A Place for Mom has scored Courtyard at Auburn Hills 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (248) 340-9296 to reach a resident at Courtyard at Auburn Hills.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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