Anonymous
Assisted LivingFamily/friend
August 26, 2025
Overall a nice community!
The staff are kind and helpful, there are plenty of nice activities, the food is fine and she always dines with a special friend.
920 GA-138 NW, Monroe, GA 30655

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Assisted Living
Memory Care

920 GA-138 NW, Monroe, GA 30655

171 Highway 78 NW, Monroe, GA 30655

138 Gateway Lane, Bethlehem, GA 30620

120 Mears St, Monroe, GA 30655
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
for Great Oaks Senior Living
A Place for Mom has scored Great Oaks Senior Living with 9.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Great Oaks Senior Living has 31 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Assisted LivingFamily/friend
August 26, 2025
The staff are kind and helpful, there are plenty of nice activities, the food is fine and she always dines with a special friend.
Anonymous
Assisted LivingResident/client
July 9, 2025
Overall, this has been a very satisfying and calming experience where the iffy things are more than compensated by the power things. I would move here again in a heartbeat even though this is a faith based organization and I typically am not a person of faith. I love my apartment and have room for my "treasures." I feel like I am well cared for and attended. On a 1 to 10 scale I would give Great Oaks a resounding 10 and would be happy to talk to individuals who need more information.
Becky H
Memory CareFamily/friend
May 8, 2025
The girls truly cared for [name removed]. I still keep in touch with one of them that unfortunately is no longer employed with Great Oaks. Which makes me sad because she was so kind and loving to our grandmother.
Jan
Assisted LivingFamily/friend
January 22, 2025
I give each category a 5. My mother in law has been there a year. She and the whole family love the caregivers. They are so sweet and loving. The quality of care is great. She fell one time and hit her head. They called the ambulance to have her checked at the hospital. A wonderful point is the Piedmont Monroe Hospital is 2-3 minutes away. Communication about issues has been wonderful. It is a beautiful place and always clean. Cost is high but is comparable with other nice assisted living facilities. She was actually evaluated after 1 year and her care level dropped so monthly cost was decreased.
Sue J
Assisted LivingResident/client
September 12, 2024
Great Oaks is very well Staffed with plenty of resident support people. The apartments are generously sized and well maintained. The genuine caring, mentally and physically, is all over the place. The dining Room food is simple and basic nutrition is the focus, but it could use a little more imagination. The activities are well planned and executed and there is strong emphasis on religious faith. Overall, I would choose Great Oaks again and am glad I chose this facility for my assisted living home.
Anonymous
Assisted LivingToured community
April 3, 2024
The decor is timeless &-traditional. Every staff member that I saw smiled and greeted me. This was an unplanned tour so it was great to see rooms with no "cover-ups. The owner came out to speak to me. This will be great!
Jan
Assisted LivingFamily/friend
February 22, 2024
After Mom moved in, 4 days later they said she needed memory care. She had an appointment with her geriatric doctor the next week. I said I want to get his opinion. He said absolutely not needed. She is not trying to escape nor is she having behavioral issues. After I discussed this with the Assisted Living coordinator we did not move her to memory care. The very next day I got a call from nursing administrator to talk about her "behavior". I asked what behavior issue is she having. She said she is crying too much. Mom fell, broke her hip and went to rehab. During her rehab stay her husband of 70 years passed away. She was in the third new area to live within 5 weeks. And after living with her husband in their home for greater than 20 years, I think I might cry too. So the first 10 days were rough on the family. With that being said, she is loving Great Oaks now. She said it is like a family and everyone treats her very well. She smiles and waves at everyone. The family is thrilled with her new found happiness at Great Oaks.
Anonymous
Assisted LivingFamily/friend
February 5, 2024
They are friendly. They remember me. They remember my dad. Love them.
Anonymous
Assisted LivingFamily/friend
January 22, 2024
Housekeeping is wonderful! Medication techs are wonderful! Care takers seem to have a turn over quit frequently. Not much personality there. They check in every couple of hours, but don't really interact with mom. They just pop in, push the button and leave. Mom was quarantined in her room for 5 days because she was exposed to Covid, they were very late bringing meals. She pushed button a few times and they finally brought meal. The person who signed us up seems to be just a marketing specialist. Any questions or comments made to her are forwarded on to others. Even though her office is 4 doors down. The meals are not good. Mother eats, but complains that the items are poor quality. They serve a tremendous amount of broccoli!
Anonymous
Independent LivingFamily/friend
September 15, 2023
My father in law moved into Great Oaks and loves the staff. They provide the best of care to him everyday. I wish we'd have come to Great Oaks a long time ago. We tried 2 places but this is the best
Georgina
Assisted LivingIndustry reviewer
December 2, 2021
I came to know Great Oaks 4 years ago. In that time I have built relationships with Staff and Residents. I have been around this industry since 1998 and I can honestly say Great Oaks is by far one of the best communities I have known. The staff can be seen welcoming residents and visitors alike. It is often a place full of laughter and song. I have watched residents build meaningful relationships with their peers and create forever friendships. They play games together, walk together and enjoy spending time with each other. It truly is like being with family. The administrator is thoughtful and always looking to deliver the best care for the residents. It is a clean and happy environment.
Elderly Advocate
Memory CareFamily/friend
January 24, 2018
Our loved one has been in their care for many years. While she was able to care for herself, everything was fine. As her medical needs increased, the level of service decreased. We are not happy at all with the level of care and the lack of response from the staff. They are not properly equipped to handle individuals that need significant hands-on care. In addition, we strongly believe that our loved one is being given medication that is not prescribed to her - we actually have evidence to support that theory.
Anonymous
Memory CareToured community
August 28, 2017
This is a nice community. We liked the people we met. This community did not offer the respite stay option we were looking for at the time.
Anonymous
Memory CareToured community
July 27, 2017
This community is clean and we are hoping to move my loved one into this community. They offer some nice amenities and activities. The people we met were nice and knowledgable. I would recommend taking a look into this community.
Anonymous
Memory CareFamily/friend
February 22, 2017
My mom is in the level 1 Memory Care and it has not been going it's best. People there are very comatose and there is no interaction. They take long to get to her, I have pushed the call button and waited 20 minutes. There may not be enough staff to oversee the community. I have left messages for the director and i have not got a response. The meals are not tasting good, it is bland and watery. They have activities but It seems that my daughter and I are the only ones taking her to them otherwise she will be sitting in her room. the community is outdated, when I have to leave through their doors, there are no automatic open buttons and the staff don't help.
Anonymous
Memory CareFamily/friend
October 7, 2016
Everything is so wonderful here. The staff is outstanding and they really care about there residents. The food is not always the best, but they do offer healthy choices. The community is very beautiful and they offer so many activities. My loved one loves the exercise. Also my loved one likes that the rooms are big and bright.
Anonymous
Memory CareFamily/friend
March 1, 2016
When we moved my mother to Great Oaks she was in one section of the facility. After one month, Care management moved her to a different section because of the staff to patient ratio and the time it took to meet her needs. Although she did have some cognitive issues, she interacted with people, made friends, and could communicate her needs. As she was in a power wheel chair, she required a handicap sink which the original room did not offer. In order to accommodate this need and the need for better resident/staff care, they moved her to the memory care section. Unfortunately, this also required her to give up her power wheel chair which devastated her along with being placed with residents who were not very interactive. I have had issues with follow-up on concerns I presented and with unreturned phone calls. However, the rooms are very nice and clean and I have had no problems with the care staff. I do think this facility could have better separation for care based on staff/resident ratio for those residents requiring more physical attention. We feel my mother was moved to memory section before it was truly warranted. Therefore, I am disappointed based upon my initial expectations of care. I chose Great Oaks to keep mom close by and because the cost was less expensive than another facility I toured.
Anonymous
Memory CareFamily/friend
August 14, 2015
I think it has just been the overall atmosphere and welcoming experience of the place that is so good. My loved one feels very comfortable and very safe there and I think she has made a good choice in choosing Great Oaks.
Anonymous
Memory CareFamily/friend
July 6, 2015
I think they do a good job overall at Great Oaks! The facility is nice looking, clean, and well kept, and the staff is friendly and professional, They've lived up to our expectations, and we really don't have any complaints!
Anonymous
Memory CareFamily/friend
April 12, 2015
My Mother has been a resident of Great Oaks for over seven years, moving from assisted living to memory care in the Gardens as her needs increased. She has received excellent care from employees who are capable and caring. She will tell you that "they take care of me". This includes personal care, both physically and emotionally, and family notification of any concerns noted by caretakers. Although she misses family, she is contented and sees Great Oaks as her home as long as she needs it.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.
Great Oaks Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Great Oaks Senior Living 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 267-7902 to reach a resident at Great Oaks Senior Living.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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