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Honor Home Care - San Mateo, CA

400 S El Camino Real, San Mateo, CA 94402

For more information about home care options:
(866) 374-4058
19 reviews
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Honor Home Care - San Mateo, CA
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Honor Home Care - San Mateo, CA
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Anonymous
-
Family/friend
5.0
Great for dad
The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of t

About the facility
Honor Home Care - San Mateo, CA

Honor Home Care provides in-home senior care, helping older adults in the San Francisco Bay Area continue to live well at home as they age. Care Professionals are exceptionally reliable and ready to help meet your care needs — from respite care and companionship to around-the-clock care and hospice support. Security screened, Honor care professionals assist with daily activities and support the care of people living with Alzheimer's or other dementia, Parkinson's, cancer, heart disease, and other conditions related to aging. Honor connects families who need personalized high-quality home care for older adults with the best professional caregivers. They offer 24/7 phone support and no long-term contracts are required.

Services and Amenities

With Honor-San Francisco home care services, care looks like receiving help with the activities of daily living that keep seniors happy and thriving. Caregivers assigned to seniors can help with services like medication management or meal preparation. For seniors who may want transportation options, caregivers can help by taking them to appointments, social activities, or wherever they may need to go. Services can also include daily companionship like a friend for a walk or someone to spend time with. Honor Homecare is an option for all seniors and for those...

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Senior living options offered

Home Care

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Services
at Honor Home Care - San Mateo, CA

Meals & Dining

  • Vegan
  • Low / No Sodium
  • No Sugar
  • Gluten-free
  • Organic
  • Anytime Dining

Home Care

Languages spoken

  • Spanish

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Doctor Visits
  • Errands/Shopping
  • Housekeeping
  • Incontinence Care
  • Laundry
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Personal Care
  • Respite Care
  • Socialization/Emotional Support
  • Toileting
  • Transfer Assistance

Caregiver Certifications

  • Home Health Aide license (HHA)

Compare

Honor Home Care - San Mateo, CA
Honor Home Care - San Mateo, CA

400 S El Camino Real, San Mateo, CA 94402

Care Indeed - San Mateo
Care Indeed - San Mateo

102 S El Camino Real, San Mateo, CA 94401

Senior Helpers of San Francisco
Senior Helpers of San Francisco

3712 Mission Street, San Francisco, CA 94110

19 reviews
5 reviews
4 reviews
57 reviews
Starting rate
Starting at $XX/hr
Starting rate
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Starting rate
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Starting rate
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Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

No

Household chores

Yes

Household chores

No

Household chores

No

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available
Brochure not available

Reviews

for Honor Home Care - San Mateo, CA

4.2 out of 5 stars
1-19 of 19 reviewsWrite a review
Overall Experience
4.2
Friendliness
4.2
Care Services
4.2
Value for Cost
4.2

Filters

1-19 of 19 reviews

Last Updated: 6/3/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

June 3, 2024

1.0 out of 5 stars
Verified Review

Our Experience

We used home care services for my mom through Honor Home Care San Mateo and I was not very pleased. My mom ended up getting a bed sore, which is finally healed up after over a year. And I paid a high rate per hour for 2 girls, 12 hours. They did nothing, they didn't even put my mom in a wheelchair to take her out to eat. With 2 people, they should have been able to do that. They told me that they would do that, but I heard that they only did it once, so I have no good comments for Honor Home Care. Cost me $8,000. My mom hasn't been out of bed since. I expected a little bit more care than what she got. I was very disappointed.

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Steve C

Home Care

Resident/client

February 20, 2022

1.0 out of 5 stars

Steer far away if you truly care for your loved one

I'd steer far away from this home care agency. They cared for my elderly aunt last year and the incidents that took place under their care were horrific. For example, one time they claimed to have a staffing issue and were not able to provide continuous care. The overnight shift caregiver purposely left the front door unlocked with a wheelchair bound elderly person alone in the house for 3 hours just so the next caregiver could get in. We're in the San Francisco Bay Area. With all the crimes that have taken place in the last few years, they thought it was a good idea to leave a disabled elderly person in the house with the front door unlocked. Another incident involves another caregiver not helping my aunt up when she fell onto the floor. It's been a few months since we stopped using Honor but the entire family is still traumatized by what they did. We're now having to seek legal action against them.

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Anonymous

Home Care

Family/friend

July 13, 2021

1.0 out of 5 stars

I didn't request any option in San Francisco

Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Marsha S

Home Care

Family/friend

May 24, 2021

3.0 out of 5 stars
Verified Review

Some Good, Some Not So Good

I would tell others that there were some staff that did their job well. There were other staff that took short cuts and didn't do their job efficiently. I would recommend you pay attention to the staff to make sure it is what your contracted.

Friendliness
3.0
Value for Cost
2.0
Care Services
2.0

Anonymous

Home Care

Family/friend

November 21, 2017

5.0 out of 5 stars
Verified Review

Great for dad

The caregivers are always prompt, do a great job of helping our Dad. Prepare food according to his needs and likes. They enjoy playing cards, Gin Rummy, and in most cases Dad has taught them how. If there is one bit of negatives it would be just the changes in whom comes. 2 days of the week , is harder to have the same caregiver. It was an adjustment, but our Dad is a social person and it's been great. The fact he's had a few different caregivers has worked out. The services are consistent, and that's the key.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

September 8, 2017

5.0 out of 5 stars
Verified Review

Best Thing That Has Happen To Us

We are so blessed that someone has recommended this service to us. The 2 caregivers that have been coming out to my wife have been angels. Most people don't treat stroke patients with the level or care they deserve but not these ladies. They speak and treat my wife with the utmost respect and dignity. They are gentle and speak to her softly. They are always on time and if for what ever reason someone isn't able to able to make the appointment they send a replacement out quickly so we don't miss an appointment. The agency is easy to get ahold of we just love them. The agency from what we have been told has only been servicing this area since about February and we are sure glad they started.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

M.

Home Care

Family/friend

July 17, 2017

5.0 out of 5 stars

I can't thank you enough for all you did for me and my husband. Whenever I had to leave the house I knew he was in good hands with the caregiver. I would recommend Honor to anyone who asks me about caregivers.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

JHarla

Home Care

Family/friend

May 18, 2017

5.0 out of 5 stars

I feel fortunate to have discovered Honor Care for my 92 year old mom. They are an innovative, contemporary caregiving agency.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Family/friend

March 17, 2017

5.0 out of 5 stars

I met with [Removed] and we have set up an arrangement. Very impressed with their professionalism and thoroughness. I am looking forward to working with them to provide the in-home care that [Removed] needs.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

David

Home Care

Family/friend

January 3, 2017

5.0 out of 5 stars

Thanks, Honor!

I couldn't recommend a better home care health service for transitioning from inpatient care to independent living.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Felicia

Home Care

Family/friend

December 12, 2016

5.0 out of 5 stars

Great program!

Honor has been very professional and helpful. The sales rep came to the hospital to meet my mother and I. No pressure to join the agency. They gave us information on the company. I joined Honor and have been happy with the services. They took good care of my mother and interact well with her while I was at work. Great program...!

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Brad

Home Care

Family/friend

November 30, 2016

5.0 out of 5 stars

recommended

Honor has made every step in the process simple, and everyone we dealt with -- from those on the phone, to the one making the in-home assessment, to the caregivers -- have been delightful to work with. It’s amazing to see how caring they are, and how they have made it their collective purpose to best care for their clients. It’s amazing to think after several months of putting off a decision to get in-home care for my mom, we're now wondering, "Why didn't we do this earlier?" We cannot be more delighted and grateful for their care and attention, and we would recommend Honor to anyone facing the same decision we were.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Family/friend

October 13, 2016

5.0 out of 5 stars

Dementia care

Great home care, especially if you're dealing with memory loss. The caregivers that come in have been angels. I love Grace. My mother was independent and didn't want help because of her dementia. She needed help, but wouldn't accept it. Seniors helping seniors were previously there during the day taking care of mom, but she couldn't care less about them. She wanted Grace from Honor because of her patience. Grace takes copious notes that helps keep us looped in.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Ludovic

Home Care

Family/friend

October 6, 2016

5.0 out of 5 stars

Recommend Honor

Dad unexpectedly needed care, and i needed someone caring and responsible in just a few hours. I called and emailed lots of services. Honor turned around my request quickly, did a great day of assessment, and sent us a fantastic person to care for my dad. I strongly recommend them.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

MaryK9

Home Care

Family/friend

October 6, 2016

5.0 out of 5 stars

Best in-home care agency around!

After 6 years of hiring lousy agencies that basically hire people whose only qualification is that they "have a pulse", I can't tell you how pleased I am with Honor. They are absolutely the best in-home care agency around! Don't even go to anyone else. These people are honest, professional and will only send the highest quality care-givers to you. My mom is 96 years old and lives with me, but we need to go out of town occasionally or to an all-day event. I went to Oregon and Washington DC this summer and never was worried or stressed out because the caregivers Honor sends are the most competent people around. One of their caregivers will be coming this Tuesday evening because I need to go to the East Bay for an extended evening and I know my mom will be in good hands.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

AB

Home Care

Family/friend

September 1, 2016

5.0 out of 5 stars

Thank you

I appreciate Honor's assistance and once again want to thank Honor for always being in close contact with anything that comes up! It's a challenge trying to make sure my dad is OK while living so far away, and it's quickly becoming indispensable having Honor as a part of his support system. Thanks!

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Family/friend

August 22, 2016

4.0 out of 5 stars
Verified Review

I would use Honor again!!!

The caregivers were on time and took great care of my dad. We used this service for 3 days for respite care. We did have a small issue of one of the ladies not knowing certain things after I showed her. She said she did not know how to work the dryer and did not know where certain things were. They were able to have someone stay with my dad overnight.

Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Cynthia

Home Care

Family/friend

August 12, 2016

5.0 out of 5 stars

Can I give a 10 star rating???? We have been using Honor for several months now and they are Awesome! First, just the response from the team is amazing! Way to go Monet & Tammy!!! And the care givers they send home are very caring, patient, loving and really show a passion for what they do. Lastly the convenience of requesting care in as short as 2 hours lead-time and requesting as low as an hour of care , all just on my phone is just incredible! Keep up the good work Honor Team!

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Deborah

Home Care

Family/friend

August 4, 2016

5.0 out of 5 stars

Amazing Care

I am very impressed with the service that Honor provides. Very professional, knowledgeable, efficient and caring. Plus they follow up after a visit to ensure customer satisfaction. And their on-line capabilities makes communication very easy.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Frequently Asked Questions
about Honor Home Care - San Mateo, CA

A Place for Mom has scored Honor Home Care - San Mateo, CA 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (650) 240-3737 to reach a resident at Honor Home Care - San Mateo, CA.

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