Anonymous
Memory CareFamily/friend
August 18, 2025
Review for Mosaic Gardens Memory Care at Surprise
Great staff and feeling of safety. I would recommend this memory care facility.
16465 N Parkview Pl, Surprise, AZ 85374

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Memory Care

16465 N Parkview Pl, Surprise, AZ 85374

14001 West Meeker Boulevard, Sun City West, AZ 85375

21739 N 151st Ave, Sun City West, AZ 85375

15155 W. Mondell Rd, Surprise, AZ 85374
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
1
Assisted Living
for Mosaic Gardens Memory Care at Surprise
A Place for Mom has scored Mosaic Gardens Memory Care at Surprise with 8.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Mosaic Gardens Memory Care at Surprise has 29 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Memory CareFamily/friend
August 18, 2025
Great staff and feeling of safety. I would recommend this memory care facility.
James M
Memory CareFamily/friend
January 21, 2025
We were attracted to them because they had the same amount of residents but there was at least 7 to 9 people on the floor. I would recommend Mosaic for the simple fact that they are involved. They don't park your loved one in front of a TV and walk away. We have randomly walked in at all times of the day and there is interaction and activities, keeping the individual in memory care, engaged, and stimulated.
Chris L
Memory CareFamily/friend
January 10, 2025
We went through two other memory care facilities before a place for Mom helped us find Mosaic Gardens. They are absolutely amazing. There are numerous staff on hand at all times and they check in on my dad several times daily. They make sure that he gets out of his room and doesn’t just sit there by himself. He is getting excellent care there! The staff actually take the time to get to know him And treat him with kindness and compassion. They are amazing!
Troy B
Memory CareFamily/friend
December 10, 2024
In looking for a location for a loved one with dementia Mosaic Gardens checked off all of my " boxes". Light and airy,with activities to help occupy a mind. A good staff-to-resident ratio. Lots of other residents to interact with for increased stimulation.
Anonymous
Memory CareFamily/friend
November 13, 2024
"New" or remodeled facility was very nice. Senior management change occurred while my mother was a resident. A lot of activities and good plans. But that may have distracted a bit from daily basic care of residents. Constant, intense recruiting and interviewing for staff supports my thoughts that they were understaffed in quantity and quality. There were a couple of OUTSTANDING caregivers and many mediocre. My mother was a middle to advanced stage dementia resident, and in my opinion, she did NOT get enough personalized attention, considering we were paying for the maximum level of care. I want to say the experience at Mosaic was good, but in reality mediocre is the best I would rate.
Jane
Memory CareFamily/friend
July 1, 2020
Love, love, love Avenir Memory Care of Surprise. My grandfather has lived here for 3 years and he gets the best care. So many activities. The food is great, fresh fruit daily and quality meals. I love the staff, so caring and attentive. I have no complaints, would highly recommend!
Akeson
Memory CareFamily/friend
August 20, 2019
Excellent in every respect! From the initial meeting and tour of the facility I was impressed with the professionalism and thought that went into the whole operation. The building was designed for dementia/Alzheimer residents and it really works. My wife has dementia and is bi-polar so her care required an extra level of attention which was provided superbly. Her caregivers are of the highest level and I cannot say enough positive about them. The activities provided are exceptional, including having pictures of your loved one emailed after each event...amazing! The entire staff is deserving of praise for the way they perform. The food is excellent, the facility is spotless and well maintained, the residents medical needs are well covered, the caregivers are involved with each resident and provide outstanding care. The office staff is responsive, personable, professional and knowledgeable. If you are looking for the best possible care facility for a loved one then I would highly recommend Surprise Memory Care.
Kristina Cavnar
Memory CareFamily/friend
June 11, 2019
We had such a great experience at Surprise Memory Care. The staff there is amazing and truly assisted in making my Grandma's last few months comforting. A couple of stand out folks for us was The LPN's [name removed] and [name removed]. They were wonderful with my Grandma and with us family as well. All of the caregivers were fantastic really! We loved the activities director as well. She took my Grams to have yogurt and sent us pictures of it. We could not have chosen a better place for her. The Administration staff was also fantastic including [name removed] and [name removed]. We appreciate all the love and support they provided for us.
Rene
Memory CareFamily/friend
April 26, 2019
Not a good choice, we are looking to move my grandma out right away. No care employees are there and gone so fast . No medical care . We were told there were Doctors . There aren’t any. Grandma is more since being there
Rene
Memory CareFamily/friend
April 26, 2019
Employees in and out, stinks like urine. Poor care no doctors in this building . Moving my grandma soon as we are looking now. Do not bring your loved one here
Travis
Memory CareFamily/friend
March 26, 2019
Never enough medical staff. Hated this place moved my dad out in two months . His oxygen wasn’t encouraged when he needed it. Meds weren’t called in always waiting on a Doctor . Don’t waste your money
Carol W
Memory CareMarch 26, 2019
Not a good place , it’s not all that it’s cracked up to be. Always smell urine , over priced and lack of healthcare. Short staffed and my neighbor was sick several times in one month . No doctor comes in so she stayed in bed sick in her room
Catherine Condon
Memory CareFamily/friend
October 18, 2018
While the facilities look beautiful, very clean and safe. I can tell you that looks are deceiving.
Anonymous
Memory CareFamily/friend
June 9, 2018
My deceased mother lived only a few short months at Surprise Memory Care.
Anonymous
Memory CareFamily/friend
December 11, 2017
Mom gets 24hr care and I really can’t complain because everything seems to be going well. The facility has their own medical team that comes in for any needs the residents may have. I’ve eaten with her several times and the food is really good. They serve a lot of fresh fruits and vegetables and there are a few options to choose from on the menu if you don’t want what’s being served. Usually the food is cut up, but if it isn’t then it’s easy to break apart or is soft. The staff gives her showers twice a week and they’ll take her to get her hair done once a week at the in-house beauty parlor. The cleanliness of the facility is exceptional and housekeeping comes by all the time. If she’s cold they’ll go in her room and give her a blanket, if she doesn’t already have one. It’s just constant care and they really try their best. They have activities every day and they really keep the residents engaged, memory wise, all day long. They even recommend not having TVs in the residents’ rooms so they can stay engaged. However, there is a big TV room where everyone can come by and watch programs together. I’m very pleased with this place and the care they’ve been giving my Mom.
Anonymous
Memory CareToured community
November 2, 2017
I toured Surprise Memory Care while looking for living options for my mother. I wasn’t really impressed with this community. Right when I walked in, I smelled an odor like dirty laundry to put it nicely. I would not recommend this community to others for that reason.
Anonymous
Memory CareToured community
July 25, 2017
I absolutely loved this place if I could have afforded it I would have placed by mom here but they were so expensive it wasn't an option. The community inside and out was just lovely. The staff was amazing very nice and answered all of our questions on the tour.
Anonymous
Memory CareToured community
April 30, 2017
Great tour,seemed happy and peaceful. One of the residencies we are considering for our mom.
Anonymous
Memory CareFamily/friend
April 30, 2017
Combination of things that led me to choice of admission for my wife and loving soulmate. It had become clear to me that, as primary caregiver, sustainability at our home carried risks & impacts that made me pursue options for change of direction. Frankly, EDM at SPMC was the difference maker. Real person, understanding, provided reasons why SPMC. So far (only been a month), the expectations set have been met or exceeded on, well, just about everything! What SPMC cannot do is fix a hole in my heart that my soulmate is no longer here with me 24X7, but on the flip side SPMC is keeping my "jewel" safe, giving me a chance to come back from living on 'PLUTO' for quit some time and wondering if I could make my way back to sanity, and without a doubt my/our goal to be able to continue to share "moments" together in the future looks bright and I cannot think of a better place where this wonderful wife of mine could be! Hats off to staff at SPMC, [Removed] was right, they are special! p.s. sreened close to 10 places, did deep dive analysis of 3.
Anonymous
Memory CareFamily/friend
April 25, 2017
I like the care from this community for my mom. The community is very clean and we like the environment. The menu is appealing and she seems to like the variety. My mom likes the freedom of being able to adjust to her new surrounding. I'm happy to see that my mom's room is big and she is comfortable in this new environment. We recommend the care and value of this community to other families.
Mosaic Gardens Memory Care at Surprise offers Semi-Private and 1 Bedroom. Learn more.
A Place for Mom has scored Mosaic Gardens Memory Care at Surprise 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (623) 266-4999 to reach a resident at Mosaic Gardens Memory Care at Surprise.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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