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StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

For pricing & availability:
(866) 374-4058
9.5
Review score
249 reviews
Add review
9.5
Review score
249 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
See all reviews
9.5
Review score
11059 reviews
122 facilities
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StoryPoint Portage
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StoryPoint Portage Community Exterior
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Anonymous
-
Spouse or partner of resident/client
5.0
Experience Confirms it was the Right Choice
The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team

About the facility
StoryPoint Portage

Welcome to StoryPoint Portage, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Portage, Michigan, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Portage will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Portage will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for StoryPoint Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo

Independent Living

Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Portage

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Compare

StoryPoint Portage Community Exterior
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

Brookdale Portage Assisted Living
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Provision Living at Oshtemo

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9.5
Review score
249 reviews
9.5
Review score
249 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
9.1
Review score
57 reviews
9.1
Review score
57 reviews
5 star
43%
4 star
28%
3 star
16%
2 star
9%
1 star
4%
9.0
Review score
49 reviews
9.0
Review score
49 reviews
5 star
47%
4 star
33%
3 star
12%
2 star
2%
1 star
6%
8.9
Review score
11 reviews
8.9
Review score
11 reviews
5 star
73%
4 star
9%
3 star
9%
2 star
9%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at StoryPoint Portage

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Vegan
  • Anytime Dining
  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Organic
  • Professional Chef
  • Low / No Sodium

Room Amenities

  • Full kitchen
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Fireplaces
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • Beauty Salon
  • Outdoor Common Areas
  • Central Fireplace
  • Indoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Library

Recreational areas

  • Movie or Theater Room
  • Woodworking Shop
  • Jacuzzi
  • Billiards Lounge
  • Fitness Center
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Activities

  • Live Musical Performances
  • Activities On-site
  • Dances
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Tai Chi
  • Stretching Classes
  • Devotional Activities Offsite
  • Art Classes
  • Yoga / Chair Yoga
  • Holiday Parties
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics

Reviews

for StoryPoint Portage

9.5 out of 10
Review Score1-20 of 249 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored StoryPoint Portage with 9.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, StoryPoint Portage has 249 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 249 reviews

Last Updated: 8/29/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 29, 2025

5.0 out of 5 stars
Verified Review

Experience Confirms it was the Right Choice

The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Ric K

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars

Everything we were looking for

When my folks were looking for a place to move after living in the same home for almost 60 years I started to do a great deal of research on assisted living homes in our area. I wanted a place that let my folks live in an apartment that was a home. I wanted a place where they were treated with dignity and respect. I was also looking for a place where they would stay in the same room as they needed additional care. Storypoint has exceeded my hopes. The staff has gone above and beyond in the care they provide. They remembered the little thing and stop and talk to the residents. Storypoint has activities that create opportunities to meet new people and create memories. When my father was having a difficult time and requiring more time and care it just happened. People were there to help when and as he needed it. I could not have found a better match for my folks and I am great they were there when we needed them.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

julie c

Memory Care

Family/friend

March 15, 2025

1.0 out of 5 stars

Evil and Cruel

dad was placed there . first week was ok. then they wanted to commit dad to psych ward because of wandering and confusion. they called 911 and took him to emergency room without informing our family. Hospital released him because there was no reason for him to be there. Storypoint is understaffed , will not talk to our family regarding a care plan or where to place him and will not let him out of a year lease. I am out of state living this horrible nightmare relying on friends to help out.

Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Bruce L

Memory Care

Family/friend

November 14, 2024

5.0 out of 5 stars
Verified Review

StoryPoint Portage review

They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

November 13, 2024

5.0 out of 5 stars

Assisted Living- Story Point Portage

The staff at StoryPoint is caring, attentive to my needs and friendly. The environment is clean and well maintained. This is a wonderful facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

John S

Assisted Living

Family/friend

November 13, 2024

5.0 out of 5 stars

My mother has been here at StoryPoint for almost 2 years and is doing great! Her room, the food, and the staff are fantastic. We enjoy coming to visit her and are always warmly welcomed by the staff.

Cleanliness
4.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

November 13, 2024

5.0 out of 5 stars

Short Term Stay

I stay 1 tern for rehab after survivor accident. It was an excellent place to stay for physical and emotional healing. It truly was an extremely positive unique place to recover in all aspects. Staff and care made it a positive place of and community A lifetime experience.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Resident/client

November 13, 2024

5.0 out of 5 stars

I never want to leave

My experience has been the best experience and movement I could have made. I moved sometime from a place that have ear wigs in the recommend bed bugs in my room so I moved to the 1st floor to another room. Unfortunately was cold until less heat. Here has been outstanding with friendly caregiver super staff. member clean rooms tasty food and fun things to do and is heat.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Ron M

Assisted Living

Resident/client

November 13, 2024

5.0 out of 5 stars

I recommend this place "Outstanding"

Excellent service, Excellent food, friendly other residents, friendly staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

October 11, 2024

5.0 out of 5 stars
Verified Review

Our families experience

It's always so clean and peaceful there. I think that adds so much to the resident's quality of life to have a well kept attractive environment. My mom said the meals were terrible. My mom was usually not a complainer but she did not like their food. At All.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

July 22, 2024

4.0 out of 5 stars
Verified Review

Addresses all your concerns

The staff is incredibly helpful and nice. They try very hard to please and pay attention to the residents. The facility is beautiful and the apartments are as nice as a one bedroom apartment can be. The dining room and music area are spacious and well appointed. It is expensive but the services they provide allow family members to just visit. No need to spend a whole visit doing chores. Plus a wonderful back up for family if visits can't be accomplished for a couple of weeks.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Raymond

Assisted Living

Family/friend

April 30, 2024

4.0 out of 5 stars
Verified Review

Recommended

The staff at StoryPoint Portage are friendly, caring, and helpful with basic necessities. Housekeeping happens every two weeks and the bedding is washed every two weeks. The staff communicates well. The move in process is pretty standard, nothing special. The meals are good and balanced l. Based on my loved one's experience, I would recommend StoryPoint Portage as a good place to go.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

David S

Assisted Living

Family/friend

April 8, 2024

5.0 out of 5 stars

New home for Dad

From the beginning application process to move in day, I had a very pleasant experience. The staff at Story Point did everything they could to make the transition for my Father easier. They were, kind, caring and professional. They went above and beyond to find solutions to unique challenges. Story Points facility offer a lot of opportunities. But most importantly the people will make my Fathers new life better. It is obvious that Story Point takes pride in selecting and training it's staff. I can not thank Story Point enough. I am very happy that we made the move and content with our choice.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Renee

Assisted Living

Family/friend

February 22, 2024

5.0 out of 5 stars
Verified Review

Review for StoryPoint Portage

We picked the community because it felt like home and the staff was very inviting. I felt comfortable knowing that Dad wasn't going to be alone and that someone was always somewhere close by. And, even though pops didn't participate, it sounded like there were many activities that would help seniors build community and new friends.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

February 12, 2024

3.0 out of 5 stars
Verified Review

Our Experience

We had a very bumpy start to my mom's move in. Apartment wasn't cleaned ahead of time like promised. Billing, after two months, is still a mess. Housekeeping does not including dusting, so I have to go and do that on my own. As for communications, they are not great at getting back to me. It usually means I have to call several times, which is irritating. Meals are delicious though. They do a good job of dealing with dietary issues. Would I recommend them? Not for someone who is moving a loved one and doesn't live close by to check on things.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Ruth S

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars

I am very happy living at Story Point. The staff have all been friendly and helpful. I like the variety of activities and that I can participate or not depending on how I feel. The variety of activities available is great.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Toured community

December 20, 2023

5.0 out of 5 stars

I toured the facility for my grandmother. Upon entering the first thing I noticed how clean the building was. Staff was able to answer all of questions with confidece and were very kind,

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Timm

Independent Living

Toured community

November 30, 2023

5.0 out of 5 stars

Very impressed!

Toured with my parents. It is comfortable, well maintained with very helpful staff. Five stars for cleanliness & friendly staff.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

David Johnson

Memory Care

Toured community

November 11, 2023

5.0 out of 5 stars

I would recommend Story Point

I was very pleased with everything that i found at Story Point Portage. [name removed] was knowledgeable and very helpful in all steps of application, [name removed] was wonderful ,warm and answered all my questions fully. [name removed] was very professional direct sand informed. Even though I was unable to bring my father in due to his passing, I would recommend Story Point o anyone. It felt calm relaxed with staff that enjoyed their job and caring for residents [name removed]

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Resident/client

September 15, 2023

3.0 out of 5 stars

High turnover of help. Decline in promised services. Food service often closed for breakfast and lunch! A Lack of oversight from corporate with little or no visits to Portage. After house little or no staff available -- example -- lady feel, broke leg, took 2 hours before removed to hospital

Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Meals & Dining
2.0

Neighborhoods around StoryPoint Portage

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around StoryPoint Portage

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about StoryPoint Portage

StoryPoint Portage offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored StoryPoint Portage 9.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (269) 329-0200 to reach a resident at StoryPoint Portage.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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