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After multiple weeks of no response from the staff and executive director, I went to the CEO. He went directly to the Brookhaven location and within 48 hours, called me to explain the issue and how they resolved it. He also apologized for the lack of response from his team. \n Mom is involved in a lot of activities, and we can see them regularly on the Facebook page. \nThe cost has gone up significantly since May. Mom's level of care change raised the monthly rate by [fee removed]. \nAlso, we have been hit with a hidden cost regarding her monthly medication. Instead of buying them bulk with 90 day supplies, the IPPC monthly fee is about $[removed] more than we budgeted. ","reviewerDisplayName":"S E","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Chelsea at Brookhaven","reviewContent":"I would say that overall, the experience has been good. I feel the level of care is better than what he was receiving in his previous living situation. There have been some miscommunication issues with the staff, which I find to be common with all facilities and as a family member, you really have to make sure, you visit often and communicate your wishes to the staff on a regular basis. ","reviewerDisplayName":"NR","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Chelsea at Brookhaven","reviewContent":"The people are very caring. It's expensive but my mom is very happy in their community ","reviewerDisplayName":" Dana C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I have not spent much time at the Chelsea. My boyfriend, [name removed], is the one we got placed there. ","reviewContent":"My boyfriend, [name removed], is the one his daughter and I had been looking for a place for. 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The care takers are professional and pay close attention to the residents. I can sleep at night knowing Mom is safe 24/7. My Mom is on the memory section and there is a separate dining and recreation room. There is never a crowd of care givers hanging around the nursing desk or gathered around talking, they are talking to and taking care of the residents. The staff also make sure the residents are up and involved in the activities, not laying around in bed. Went to mass with Mom on Wednesday and we both enjoyed it very much. ","reviewerDisplayName":"Julia","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Accommodating","reviewContent":"The staff is very accommodating. The facility is not overly full, which is nice. My loved one gets plenty of individual attention, and they're meeting her needs. 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<p>Live each moment in luxury at The Chelsea at Brookhaven, a newly opened, state-of-the-art assisted living and memory care community in Yaphank, New York. Close to stunning beaches and surrounded by the vibrant Long Island scene, this safe and supportive environment offers health and wellness programs as well as comprehensive social and recreational activities.</p>
<p>This secure community has skilled and trained caregivers available 24 hours a day, offers assistance with activities of daily living, and provides medication management services. Assisted living services are personalized depending upon the needs of each individual, and memory care services are also available at The Chelsea at Brookhaven.</p>
<p>Brand new one- and two-bedroom apartments are complete with kitchens and are ready to be personalized to fit the needs of your loved one. Pets are welcome in the homes, so bring your companions along. Indoor and outdoor walking paths connect residents to common areas, enclosed courtyards, and other spaces for socializing. Delightful meals are served daily at a variety of on-site restaurants, and fitness centers and game rooms are open for all.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care Facility Profiles directory</a>.</p>
<h3>Related Articles:</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/cost-of-memory-care">Everything You Need to Know About the Cost of Memory Care</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-levels-of-care">Understanding Assisted Living Levels of Care</a></p>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p>Live each moment in luxury at The Chelsea at Brookhaven, a newly opened, state-of-the-art assisted living and memory care community in Yaphank, New York. Close to stunning beaches and surrounded by the vibrant Long Island scene, this safe and supportive environment offers health and wellness programs as well as comprehensive social and recreational activities.</p>
<p>This secure community has skilled and trained caregivers available 24 hours a day, offers assistance with activities of daily living, and provides medication management services. Assisted living services are personalized depending upon the needs of each individual, and memory care services are also available at The Chelsea at Brookhaven.</p>
<p>Brand new one- and two-bedroom apartments are complete with kitchens and are ready to be personalized to fit the needs of your loved one. Pets are welcome in the homes, so bring your companions along. Indoor and outdoor walking paths connect residents to common areas, enclosed courtyards, and other spaces for socializing. Delightful meals are served daily at a variety of on-site restaurants, and fitness centers and game rooms are open for all.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care...</a></p>
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