Anonymous
Memory CareFamily/friend
August 11, 2025
Review for The Inn at Library Way
The place was fairly new and very clean, the staff was nice and I did not meet anyone who was not happy.
4615 Library Way, Hilliard, OH 43026

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Seniors looking for upscale living will find just that at The Inn at Library Way. Here the staff commits to providing residents with unique, personal, and friendly care every day. The Inn provides assisted living and memory care for seniors in the Hilliard, Ohio, community. While receiving the care they need, residents are encouraged to stay as independent and active as possible. The Inn at Library Way offers upscale living in a modern farmhouse environment. This senior community has a variety of modern on-site amenities for residents' pleasure.
With a top-of-the-line fitness center, courtyard with a water feature, movie theatre, and more all on The Inn's property, residents enjoy a fulfilling and active lifestyle. The staff here plans outings, events, and activities for the residents to participate in as well.
The Inn at Library Way offers assisted living and memory care for its residents. Seniors looking to maintain their independence and have access to daily care will find the assisted living section fits their lifestyle best. The caregivers here work closely with residents, their families, and their doctors to ensure that all needs are being taken care of.
Caregivers at The Inn know that seniors with cognitive disabilities need special care. In the...
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Assisted Living
Memory Care

4615 Library Way, Hilliard, OH 43026

2870 Snouffer Rd, Columbus, OH 43235

4175 Stoneridge Lane, Dublin, OH 43017

3872 Attucks Dr, Powell, OH 43065
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
for The Inn at Library Way
A Place for Mom has scored The Inn at Library Way with 9.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Inn at Library Way has 21 reviews with an average "overall experience" of 4.8 out of 5.
Anonymous
Memory CareFamily/friend
August 11, 2025
The place was fairly new and very clean, the staff was nice and I did not meet anyone who was not happy.
Anonymous
Memory CareFamily/friend
June 9, 2025
The staff that provide the service so aides and nurses were fantastic and so good to my father in law. Huge disconnect between higher up/administrative staff. The sales pitch in the beginning was different than what happened. Care meetings never happened. Very hard to get ahold of the finance person and never got the invoices for care that I requested when they just stopped sending them and I have emails proving the request as to why the care amount changed so much without ever getting a response. The one lady at the front desk was outright nasty to us on a couple of occasions. She literally yelled in the hallway [name removed] family is here so if you need them basically get them now insinuating we don't visit enough. She literally ignored me when I came the one day. I talked to her and asked her a question and she turned around and starting doing something else. She judged us as a family for not being there as much as she thought we should be. If she only knew what all we had going on. Overall, I would have any loved one stay at the Inn because of the amazing caregivers. That was what was most important to us. The biggest thing I appreciated about the Inn was [name removed] was aggressive and they never once said he couldn't stay there. I know from experience not all memory care's would allow someone with aggression so it was a true blessing for us as he had incidents often.
Anonymous
Assisted LivingFamily/friend
May 2, 2025
I love that it's all on one floor so there's not confusion getting back to their units. The staff is very friendly and attentive. The meals are good quality. I love the courtyard for getting fresh air and some sunshine.
Anonymous
Assisted LivingResident/client
April 7, 2025
I love the inn. It looks like a ski lodge and everything is on one level. We all eat together in the main room. The food is good most of the time and they are always working to improve it. I was surprised at how large my apartment is. Even with the bed in there you still have ample room for a seating area. We have many activities like movies, walking, making different crafts, baking, and sitting around the fire and talking. The therapists are excellent. We have a small library and a chapel where we have Sunday services. As a whole I am very pleased with The inns and would recommend it to anyone.
Steve L
Assisted LivingFamily/friend
December 11, 2024
From the minute we sat down with [name removed] and the team at The Inn, we felt like this was the best place for my dad. We visited several places that were all really very good, but the Inn at Library Way is where we were excited to move my dad. Proximity to where we live was important, however so were the services that were being provided. The diversity of meals, the number of activities, the amount of people on-site, the cleanliness and size of the apartments and the overall attention to detail from the nursing staff was what sold it for us. Very excited to have the folks at the Inn care for my dad for the final chapter of his life.
Carolyn P
Memory CareFamily/friend
November 26, 2024
On cleanliness, sometimes there is a urine smell in the memory unit. I know it's difficult with almost everyone in depends. Probably need more air fresheners. Cost rose when she had to have two person assist and help with feeding. We thought once in memory costs wouldn't rise. Misunderstanding.
Anonymous
Assisted LivingFamily/friend
November 8, 2024
Our loved one dislikes food. We like cleanliness. Sometimes short on sides but we would recommend this community to other families based on the experience we have had.
Anonymous
Assisted LivingFamily/friend
November 1, 2024
They do not have fall monitors like all of the other facilities offered if your loved one is a fall risk. I didn't know that until after we signed the papers and moved in. That would have been a deal breaker had I known. My dad fell way too much and even ended up in the hospital with a gash in his face. They did no follow up with the hospital and he ended up in a different facility for rehab because the hospital said so, and it turned out to be completely unnecessary. The Inn finally got back involved after I sent them a 30 day notice. They talked me out of it but the sales manager was nothing but rude to me until my dad passed in April. Overall the facility is nice and I know some people have good experiences there, but ours was not the best.
Michele V
Assisted LivingFamily/friend
January 11, 2024
It is amazing. The facility is beautiful and always clean. Atmosphere is always upbeat. The staff is so nice. My mom has been there 5-6 weeks and it feels like family.
Anonymous
Assisted LivingFamily/friend
December 15, 2023
Everyone there is friendly and caring and have really gotten to know my dad. Response times for call buttons and questions are very quick. Everything is on one floor, we liked how the nurse station is right next to the main room, and the bathroom had plenty of room for him to move around in there with his rollater.
Cathy
Assisted LivingToured community
September 20, 2023
Our family had an in person tour with The Inn at Library Way and it was such a great tour experience that the community was actually my top pick.
Anonymous
Assisted LivingFamily/friend
April 3, 2023
It is the most wonderful place. Mom is very happy. I would recommend it to anyone. Staff know everyone by name. It is clean, good food, with lots of activities and amenities to keep the residents busy.
MG
Assisted LivingFamily/friend
November 30, 2022
They are understaffed at times, but the aids are good. The food is not tomy loved ones liking. There is too much fish and pork which my loved one does not care for. It's a beautiful facility. I'm very happy with the facility. My loved one has adjusted well.
CP
Memory CareFamily/friend
November 3, 2022
The staff is extremely friendly. The Executive Director and the sales representative always calls us by name when go over to visit. They are extremely concerned about the care our loved one is getting. They always listen to our concerns and correct anything if necessary. They're having staffing issues just like everyone, but they seem to be managing.
anonymous
Assisted LivingToured community
October 10, 2022
The sales person we talked to was very friendly. The front desk lady was nice. And everybody was very accommodating to us on our tour. The facility was very new and very lovely. I had no complaints about any of the people or anything else. If anything, it was too elegant of a surrounding for my mother's preference. And they don't transition into Medicaid later on if needed. But other than that, I thought it was a great place.
anonymous
Assisted LivingToured community
September 21, 2022
The Inn at Library Way seemed like a great facility from what we were able to see. Unfortunately they did not have the level of care that my loved one was needing and did not have a hoyer lift. It just was not going to fit our needs, but it did look like a great place.
Harriet
Memory CareFamily/friend
September 14, 2022
The Inn at Library Way is a brand new facility that is very very clean. When our loved one was moving in on the memory care side it was at less then half capacity which we think helped our loved one transition in a little better. We liked that it was not overpopulated and overwhelming so she eased right on in. Based on our experience with this community we would recommend it to other families.
anonymous
Assisted LivingToured community
July 19, 2022
We toured with The Inn at Library Way and the facility was brand new and beautiful. We didn't really get the best vibes from the lady who was showing us around. The issue with it being so new was there were only about 10 residents there who had just moved in, so it was hard to gage how it would be living there since it is not established yet.
T E
Assisted LivingFamily/friend
May 19, 2022
I choose this community for my mom based off of if I would live there or not. I would for sure live at this community and this is what I used to help me with making a decision for all of the communities that I visited. They have activities at this community like bingo, entertainment, daily exercise classes and more for the residents to do to stay busy in the community. My loved one is in the memory care unit and they have more activities in the assisted living unit and pull my loved one for activities from time to time. They are very new and I think they are still getting things figured out but I do still feel good for the things that they are doing for my loved one. They had a mothers day tea and it was very lovely.
Karen T
Assisted LivingFamily/friend
April 27, 2022
It is expensive, but it is like the Taj mahal of assisted living. It looks like a lodge and when you walk in there is a big fireplace straight ahead which is the feel that we like. It is a beautiful facility that feels like home rather than being institutional like some others. They use all their own furniture and have a 2 room suite, it is just beautiful. They have a ton of activities, they do holiday crafts, tree painting, writing thank you letters to 2nd graders, and a lot of very creative things like that. They also have a Facebook page where they upload pictures of the residents doing the activities and it is so fun to look at. Coming from their daughter, I am extremely happy with the experience and would absolutely recommend them to others.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.
The Inn at Library Way offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Inn at Library Way 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (614) 363-1072 to reach a resident at The Inn at Library Way.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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