3392 Medical Center Dr, McKinney, TX 75069
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Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with your family and loved ones and see for yourself.
Assisted Living
Memory Care
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3392 Medical Center Dr, McKinney, TX 75069
1034 Liberty Park Drive, Austin, TX 78746
5310 Duval Road, Austin, TX 78727
4409 Gaines Ranch Loop, Austin, TX 78735
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
for The Ivy of McKinney
A Place for Mom has scored The Ivy of McKinney with 8.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Ivy of McKinney has 54 reviews with an average "overall experience" of 3.7 out of 5.
Anonymous
Memory CareFamily/friend
October 9, 2025
5 for all. Not sure about the food. I think seeing her in videos during activities on Facebook and that we can come see her whenever and we would recommend The Ivy of McKinney to other families based on the experience
Anonymous
Assisted LivingFamily/friend
March 27, 2025
Some of them are very nice. They had a nurse and a director, which is what stuck out. I would recommend to others.
Anonymous
Assisted LivingFamily/friend
March 26, 2024
Overall good experience but they did seem short handed at times but that may be part for the industry post covid They were very friendly and very willing to work with us to ensure our loved one was well taken care of.
Anonymous
Assisted LivingResident/client
June 29, 2023
Has not been a wonderful experience. Food has not been good. The only reason I am still here is the have washer and dryer in the room. Food and cleanliness is probably the two highest ones for improvement. The activities are fair, but have no bus to take people with w/c to dr. or activities. I don't have much need for help so can't really rate the caregivers.
Anonymous
Assisted LivingFamily/friend
March 28, 2023
My loved one was previously a resident here, but we've moved her to another facility. Things started out okay, but then we had some issues. One thing that really bothered me was that the floors in the kitchen/dining area were dirty and slippery. The food itself wasn't too bad, other than offering mostly chicken and a lot of rice. There just wasn't a lot of variety and when you did choose an alternative option- it was a long wait before you got it. Like 40 minutes for a baked potato. Communication with the family was zero. We were also overcharged and are still waiting for them to get that resolved. I know that since we've moved our loved one out, they've changed management and are trying to fix things. But it was not a good experience for us.
Anonymous
Assisted LivingFamily/friend
October 27, 2022
No training of staff Medication irregularities Mold in rooms Rude ownership Inaccurate assessments No care plans designed Overselling/underdelivering Residents put at risk
Mary
Memory CareToured community
October 10, 2022
Nice community and they did a lot for the residents. We preferred another community that was memory care.
anonymous
Assisted LivingFamily/friend
August 15, 2022
The Ivy of McKinney has potential to be really nice, it is very clean but we have just had some frustrating things happen time and time again. Most of the staff members are really good but the head nurse or supervisor nurse does not always seem on top of her game - when we ask a question we do not always get a direct answer. They could work on improving their internal organization and communication with families.
anonymous
Memory CareFamily/friend
July 8, 2022
We really like the staff members and cleanliness of the community
S I
Assisted LivingFamily/friend
July 7, 2022
Our experience wasn't the greatest from the move in and after settling in. The medication management for our loved one could have been more consistently delivered at specific times instead of whatever time the community choose to deliver these medications. The community was able to work with the family to get this complaint handled for the family after a few reminders by the family though.
Janet T
Assisted LivingFamily/friend
June 9, 2022
We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.
Sarah G
Assisted LivingFamily/friend
January 23, 2022
Worst place ever!!! This place is absolutely a mess. We had such a bad experience from the beginning. They kept making mistakes with my dad's medication repeatedly. The lead nurse [name removed] is very disorganized and unprofessional. I went to the place and requested his medication log and she didn't want to give it to me, gave me all these excuses, I spoke with the director [name removed] and got meds list and log. They had wrong timing for a couple meds. [name removed] said they were going to fix it on their system and email me a copy. Well she never did, I emailed her and also texted [name removed], and they both ignored me. So, yes, the director [name removed] is also very unprofessional and careless. They also lied one time when they gave my dad his meds at the wrong time and they said they didn't, but we had a camera in his room so we knew they were lying. [name removed], one of the medical techs was also a mess and was rude to my dad many times. If you truly care about your loved one please find another place for them.
Anonymous
Assisted LivingFamily/friend
January 6, 2022
Our LO was in the assisted living facility for a couple of months until we decided to take him out due to several mistakes, from his nutritional plan to his medications (dosages and times). The staff seems very disorganized, there is a lack of communication, they blame each other, there is no accountability. From the nurse, med techs, front desk etc. I would never recommend this place to anyone, they can’t be trusted.
anonymous
Assisted LivingToured community
December 6, 2021
Our family had an in person tour and right away we did not really care for the community, we just knew from what we saw it was not going to be the best fit.
Anonymous
Assisted LivingToured community
June 30, 2021
I like the community. The people were nice. Good for an older person. The layout was nice with nice sized rooms.
Anonymous
Memory CareToured community
March 6, 2021
loved the unit but wasn't shown exercise room, which is a must-have, pretty small population, and concern about mem care being in separate building
Suzanne Glenn
Memory CareFamily/friend
June 1, 2020
My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.
Linda Shelton
Memory CareFamily/friend
May 28, 2020
I cannot say enough good things about this facility . My sister has been a resident in assisted living since August 2019 .. To say it was easy for her to leave her home is impossible.. But the care and love she is receiving is so wonderful .. The staff from the administration to the dining room help are great .. we have come to know all of them and feel they are a part of our family .. [Name removed] is doing so good under their care and their love for her .. and her love for them grows stronger each day !! She realizes the challenges they face each day !! We had our concerns when there was a change in owners .. but I can honestly say the transition has been remarkable.. To have so many individuals in one place who are there for the residents is awesome .. Thank you to all of the staff for your dedication in keeping the residents safe during this pandemic .. we know what you have been through to obtain their safety .. you are appreciated more than you will ever know !! God Bless you all !!
Anonymous
Memory CareFamily/friend
February 6, 2018
We recently moved our mom into The Ivy of McKinney and could not be happier. The staff is wonderful-very caring and professional. The apartments are very comfortable and accommodating. Everyone we have dealt with has been very friendly and helpful. Our mom loves it and she is a hard sell! We now have peace of mind!
Nate Reid
Memory CareIndustry reviewer
February 3, 2018
I always have a great experience at The Ivy. The environment has a fantastic vibe. The staff is amazing. They keep the residents busy with many brain stimulating activities. [Removed] are the queens of customer service.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
The Ivy of McKinney offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Ivy of McKinney 5.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (972) 351-8888 to reach a resident at The Ivy of McKinney.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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