Anonymous
Assisted LivingFamily/friend
October 8, 2025
FRIENDLY AND KIND
What we like the most about the community is that the residents are friendly, staff is kind, good value
245 West St, Milford, MA 01757

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Assisted Living

245 West St, Milford, MA 01757

25 Hopedale Street, Hopedale, MA 01747

4 Forge Hill Road, Franklin, MA 02038

369 Pond Street, Ashland, MA 01721
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
for The Residence at Whitcomb House
A Place for Mom has scored The Residence at Whitcomb House with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Residence at Whitcomb House has 50 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Assisted LivingFamily/friend
October 8, 2025
What we like the most about the community is that the residents are friendly, staff is kind, good value
Anonymous
Assisted LivingFamily/friend
October 31, 2024
I would tell a friend to avoid it. They can improve on many things. They have horrible nursing staff, the Director is very unkind.
Anonymous
Assisted LivingFamily/friend
August 1, 2024
According to my mom, The food service is not very good. Over the last several months there has been some cost cutting measures that have affected the food service. The activities director was let go some time ago and has not been replaced with someone who measured up to her. Mom says after she left, activities have really dropped off. She also thinks morale is down a bit.
Sue
Assisted LivingFamily/friend
October 16, 2023
A big selling point for them was not having "tiers of care" and different prices. Unfortunately, the one level of care they do have is not what our loved one deserves, and needs.
Anonymous
Assisted LivingFamily/friend
April 27, 2023
I would say that the leaders and staff know their jobs, and do make an effort to provide a comfortable environment for the residents. It appears to be best suited to residents who have some degree of autonomy. Seems a little pricey now since new management took over a few months ago and prices increased.
anonymous
Assisted LivingToured community
February 21, 2023
I toured with Residence at Whitcomb House and it was a great experience! The staff were all so friendly and really cared. They were great with their follow-up, even after we chose another facility. My loved one fell and they still call to check in on her.
anonymous
Assisted LivingToured community
August 10, 2021
Our family had an in person tour and there were still some covid restrictions but we were able to tour a lot of the facility.
anonymous
Assisted LivingFamily/friend
April 23, 2021
The staff members are all very nice, and the care services are good. The staff are accommodating and the community is kept clean. We receive a newsletter that shows all the activities they are offering.
Anonymous
Assisted LivingFamily/friend
December 29, 2020
We decided to go with Whitcomb House because of the professionalism of [name removed] , the cleanliness of the facility and the use of the PACE program for financial and medical assistance. No other facility provided the guidance and assistance with both the financial and medical aspects. We were able to relocate my father from Maine to MA in just 1.5 weeks during a pandemic. We truely could not have moved him that quickly and smoothly at any other facility. For that we are thankful!
Maryann Lynch
Assisted LivingFamily/friend
August 24, 2020
i cannot express my gratitude enough to all the staff here especially when covid hit. It amazes me how you have been able to keep my mom and the rest of the residents from getting this virus! You are doing a wonderful job! My mom has lived here for over 2 yrs now and is very happy which makes me very happy. I live out of state and really appreciate the e-mails everyday, they are informative and funny (chuckle of the day) and I love all the pictures.keep up the great work!
Joseph S.
Assisted LivingResident/client
August 20, 2020
I am very satisfied I am at this place. I find the staff and workers are very good to me. I have no complaints about anything.
Carol Garber
Assisted LivingResident/client
August 20, 2020
I couldn't be at a better place! [name removed], "our leader" is a super person administrator! We are one of few who haven't had any cases of the virus! He also is attentive to residents' mental health. He surrounds himself with knowledgeable people to answer to our needs. From the kitchen to walks, activities are mentally stimulating. His door is always open. He's open to feedback. My son's "daughter" in Law have no worries about me. Have peace of mind now that I am here!
Rich Gleason
Assisted LivingFamily/friend
August 20, 2020
The people who work at and run Whitcomb House are incredibly caring and professional. They take care of my mom as family. The community of residents are a delight! Facility is clean and accommodating for older people with mobility considerations. COVID FREE as of [date removed]!!!
Kevin O'Conell
Assisted LivingFamily/friend
August 19, 2020
I am very grateful for the level of care that Whitcomb House and executive director [name removed] provide to my family member. I felt this way even before the coronavirus pandemic. They are the first-class facility and take great pride in providing excellent care. Additionally, they have managed to keep my family members safe during this health crisis and Whitcomb House has sent out daily emails to reassure us. I feel very fortunate that my family member is a resident of Whitcomb House.
Ann Goodell
Assisted LivingFamily/friend
August 19, 2020
My mother has been a resident here now for over 2 years and my siblings are I are very impressed with Whitcomb House. The facility is spotless, the grounds are beautiful and the staff is very friendly and caring individuals. According to my mother, the food is good and she enjoys her meals. It has a very homey atmosphere and we are fortunate to have found this place for her.
Linda Casey
Assisted LivingFamily/friend
August 14, 2020
The staff at Whitcomb House does a wonderful job taking care of residents, making sure they are safe and happy, and keeping them thoroughly engaged in living. In addition, families are kept informed of everything that therapies at Whitcomb and is encourages to participate. This is a wonderful and caring environment.
Anonymous
Assisted LivingFamily/friend
August 14, 2020
The dedication and commitment of the Whitcomb Gouse (WH) team is amazing. Their commitment to keeping all residents healthy and engaged during this pandemic is unsurpassed. WH took the initiative early in March, well before State and Federal guidance were issued, to quarantine and discontinue outside visitors; while this measure seemed drastic at the moment it provided to be lifesaving. To date, there have been no cases of COVID at WH. The WH team was selves in their commitment to keeping residents safe and limited their own contact with the others to ensure they remained healthy and safe to provide care to residents. The WH team was creative and innovative in keeping residents and families engaged and in contact. Daily email and Facebook updates, video calls, well through our car parades, outside visits with detailed stay safe precautions. Visitation precautions have relaced a bit to allow families in-room visits with loved ones however it is clean WG continues to be on alert and ready to be proactive to change the pandemic landscape.. Whitcomb House is truly a five-star community.
Susan Hansbury
Assisted LivingFamily/friend
August 11, 2020
Whitcomb staff (from top to bottom) have been great, especially under the current circumstances. Being in this line of business must be tough for all of the staff during these times and they continue to go above and beyond. The majority have a sense of responsibility to not only their residents but to the families; they do a great job of keeping the lines of communication open. I thank them for all they do!! (The only reason I did not give them 5 stars is that in my opinion, with anything one does, there is always room to do more or do better. This by no means is a negative rating it just leaves the door open to do even more good things!!)
Ken Garber
Assisted LivingFamily/friend
August 11, 2020
Kudos to the staff at Whitcomb House — they kept the residents safe throughout this pandemic. They provided community, and they made it upbeat for the residents — Job well done!!
Anonymous
Assisted LivingFamily/friend
June 1, 2020
Whitcomb House could improve on communication surrounding my father's care. They did a poor job with managing on any type of health needs. My father's own doctor has said she is frustrated with the lack of communication on the part of the community staff. For example, during the Covid-19 pandemic, it has been a nightmare. My father who is blind and deaf has been unable to leave his small room for several weeks. He was stationary for so long it was becoming detrimental to his health. They have not done a good job with communicating about about what they are doing to prevent the spread of Covid-19. They have only recently required staff to wear masks or protective gear; other communities have did so a while ago. I ask them to check on him and they say they are, but based on what my father is telling me, they do not seem to actually be doing so. We are also not allowed to see him at all and they have done little to accommodate for social distancing guidelines. Even before Covid-19, I had to request they come in and clean his restroom as they were not actively cleaning it when it needed. If you cannot advocate for yourself, it is not a good place.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
The Residence at Whitcomb House offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Residence at Whitcomb House 6.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (508) 634-2440 to reach a resident at The Residence at Whitcomb House.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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