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Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

For pricing & availability:
(866) 374-4058
9.2
Review score
38 reviews
Add review
9.2
Review score
38 reviews
5 star
45%
4 star
39%
3 star
11%
2 star
0%
1 star
5%
See all reviews
8.9
Review score
3056 reviews
66 facilities
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Truewood by Merrill, Pinole
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Truewood by Merrill, Pinole
2323 Photos available
1414 Floor plans available
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Roberta C
-
Loved one of resident/client
5.0
Exceptional Senior Living Home and staff.
I found it very helpful that their staff was able to respond to my questions regarding my family member. They were always friendly and accommodating.

About the facility
Truewood by Merrill, Pinole

Tucked away in the bayside city of Pinole, Truewood by Merrill, Pinole offers a ravishing location for retirement in the sunny state of California. This stately independent living community pairs familiar design elements with modern amenities to offer residents a luxurious, homelike environment. Residents find themselves treasuring old memories, building new friendships, and encountering new experiences.

Surrounded by stunning regional parks and golfing ranges, this community provides a range of opportunities for residents to hike scenic trails, explore gardens, and practice their golf skills. Additionally, nearby stores, restaurants, and medical facilities give residents quick access to life’s essentials.

This multistory community is filled with elegantly furnished common areas and enticing amenities that help residents relax, socialize, and engage in their favorite activities. An activity director facilitates a diverse calendar filled with bountiful social activities, fitness classes, lectures, and more. Additionally, residents are free to relax in the TV lounge, play games in the billiards lounge, roam the courtyard, or get styled in the salon.

Truewood by Merrill, Pinole is dedicated to helping residents feel at home by offering a variety of pet-friendly floor plans including studio, one-, and two-bedroom apartments. Plus, residents benefit from flexible dining, housekeeping, and home maintenance services that enable...

Read more

Senior living options offered

Independent Living

Pricing
for Truewood by Merrill, Pinole

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Pinole

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Truewood by Merrill, Pinole
Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Cogir of Vallejo Hills Senior Living community exterior
Cogir of Vallejo Hills Senior Living

350 Locust Drive, Vallejo, CA 94591

Vista Prado
Vista Prado

105 Power Dr, Vallejo, CA 94589

Belmont Village Albany Community Exterior
Belmont Village Albany

1100 San Pablo Ave, Albany, CA 94706

9.2
Review score
38 reviews
9.2
Review score
38 reviews
5 star
45%
4 star
39%
3 star
11%
2 star
0%
1 star
5%
9.6
Review score
68 reviews
9.6
Review score
68 reviews
5 star
58%
4 star
34%
3 star
7%
2 star
0%
1 star
1%
9.4
Review score
24 reviews
9.4
Review score
24 reviews
5 star
71%
4 star
25%
3 star
4%
2 star
0%
1 star
0%
9.2
Review score
22 reviews
9.2
Review score
22 reviews
5 star
63%
4 star
23%
3 star
5%
2 star
0%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Truewood by Merrill, Pinole

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management

Meals & Dining

  • Vegetarian
  • Low / No Sodium
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Indoor Common Areas
  • Library
  • Outside Patio
  • TV Lounge
  • Meeting Room
  • Outdoor Common Areas
  • Beauty Salon

Recreational areas

  • Billiards Lounge
  • Piano or Organ
  • Fitness Center
  • Game Room

Services

  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Art Classes
  • Yoga / Chair Yoga
  • Trivia Games
  • Holiday Parties
  • Day Trips and Outings
  • Bridge Club
  • BBQs or Picnics
  • Activities Off-site
  • Live Musical Performances
  • Devotional Activities On-Site
  • Catholic Services
  • Dances
  • Activities On-site
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Brain fitness / Dakim
  • Cards / Pinochle Club
  • Stretching Classes
  • Tai Chi
  • Forever Fit

Reviews

for Truewood by Merrill, Pinole

9.2 out of 10
Review Score1-20 of 38 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.6
Meals & Dining
3.3
Activities
3.7
Value for Cost
4.0

A Place for Mom has scored Truewood by Merrill, Pinole with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Truewood by Merrill, Pinole has 38 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 6/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Roberta C

Independent Living

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review

Exceptional Senior Living Home and staff.

I found it very helpful that their staff was able to respond to my questions regarding my family member. They were always friendly and accommodating.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

March 25, 2025

5.0 out of 5 stars
Verified Review

Review for Truewood by Merrill, Pinole

Truewood is a very friendly environment...the staff is so nice and competent...Truewood is an independent living community and it encourages participation in a variety of activities...Transportation is provided daily. I like the food very much...choices always include fresh salads...The location is a beautiful one too I am so happy here

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

September 19, 2024

4.0 out of 5 stars
Verified Review

Overall a nice community that I would recommend

. I do not regret the decision to move here. The cost and the staff and the pet-friendly environment. My dog really likes it

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

A C

Independent Living

Industry reviewer

August 13, 2024

5.0 out of 5 stars

Truewood by Merrill: A Home Away From Home

I've been incredibly impressed with Truewood by Merrill in Pinole. The community has a warm and welcoming atmosphere, largely due to the amazing staff who have become like family. Many of them have been with the community for over a decade, demonstrating a true commitment to the residents. The location is absolutely fantastic! It offers a peaceful and serene environment while still being conveniently located near amenities. I've noticed that the community is undergoing some wonderful renovations, including fresh paint, new lighting, and upgraded carpeting. The attention to detail is evident, and it's clear that the community is dedicated to providing the best possible living experience for its residents. The new outdoor railings are a great addition and enhance the overall appeal of the community. I wholeheartedly recommend Truewood by Merrill to anyone considering independent living. It's more than just a place to reside; it's a place to thrive and build lasting friendships.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

May 30, 2024

4.0 out of 5 stars
Verified Review

My Experience

I am currently a resident at Truewood by Merrill Pinole and the overall experience has been good. The cleanliness is okay, but could use some improvement. The friendliness of the other residents is great, of the staff is good. The staff is adequate in most cases. The food is spotty, good somedays and others not so much. The activities are fair, but somewhat lacking in my opinion. As for the value for cost, initially I researched and found this facility was the most reasonably priced in the area. However, some days the food makes one think it is not such a good deal.

Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Anonymous

Independent Living

Resident/client

January 11, 2024

5.0 out of 5 stars
Verified Review

Recommended

Overall, I would recommend this facility to others. The housekeeping is great. They have activities, but most are boring/not interesting. The only issue that I have with the staff is that I was NEVER given a tour of the facility. I was given the tour of the dining room, library and tv room prior to signing my lease. However, never went to the laundry rooms, hair dresser, 1st floor exercise room and was never given the sheet which gives names and phone numbers of residents (even to this day- and I have repeatedly requested this.)

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
1.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Independent Living

Resident/client

August 28, 2023

4.0 out of 5 stars
Verified Review

Would recommend

I am slowly adjusting-big change!! Beautiful surroundings-lots of trees, rolling hills, wildlife. The room is light and airy and comfortable. Nice, helpful staff. Generally good feeling about facility. It is also a pet friendly community!

Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Independent Living

Resident/client

April 10, 2023

5.0 out of 5 stars
Verified Review

Recommended

I'm a current resident at Truewood by Merrill, Pinole and most everything is great. Except for the food, the food is just not good. The staff is fine, they're very friendly. The cleanliness is great. I would definitely recommend this facility to family and friends.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

anonymous

Independent Living

Family/friend

March 7, 2023

4.0 out of 5 stars
Verified Review

Truewood by Merrill, Pinole review

We think this community could improve on their activities.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
1.0
Staff
5.0
Meals & Dining
3.0

Andre

Independent Living

Family/friend

October 14, 2022

1.0 out of 5 stars
Verified Review

Don't put family here

The food was terrible. The staff was not very good. The food is not good. The cleanliness is not good. The invoices is different every month. Overall, everything needs to improve.

Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

anonymous

Independent Living

Toured community

August 5, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in-person tour and overall it was a good tour experience

Kris

Independent Living

Family/friend

July 5, 2022

4.0 out of 5 stars

Improvements being madeh

Truewood is a beautiful building in a pleasant setting of trees and hills, has well appointed furnishings and the staff is very friendly. The quality of meals is greatly improved according to my mother and a new chef is onboard. I recently had lunch Veterans Day where BBQ chicken and mashed potatoes were served along with a nice green salad, veges, and nice selection of desserts and drinks. Fourth of July lunch included very tender bbq spareribs, fresh corn, baked beans, green salad, and apple pie. (cottage cheese and fruit, Cole slaw and jello were options also). Truewood (formerly Bay Park) is now back on track with tastier meals, shuttle service, entertainment and excursions, i.e: The Rosie Homefront and John Muir National Parks and California’s first capital in Benicia. My mother says the best thing about the facility is the friendships you make, having meals prepared for you and housecleaning. My one suggestion would be keeping up with cleaning of stains on carpeting.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Bob S

Independent Living

Family/friend

March 24, 2022

4.5 out of 5 stars
Verified Review

quality care for aging parent(s)

Everyone I've come in contact with seems to be very friendly. the only complaint my loved one has made is about the meals. I'm unsure if they've changed the meal service, as far as who's cooking, but my loved one says its not the same as when she first moved in. she sometimes has to sit there for a while before her order is taken and the food is served. I'm, again, unsure how long it actually takes so I'm just speaking from her perspective. aside from that, I would recommend Bay Park to anyone who's looking for a community for their parent or loved one. my mom receives three meals a day and she has people there who make sure she's taking her medication. because of that, her health seems to be improving since she's on a consistent schedule. I'm glad to have my mom in a good place like this.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Staff
5.0
Meals & Dining
3.5

anonymous

Independent Living

Family/friend

March 23, 2022

4.0 out of 5 stars
Verified Review

Bay Park review

We would recommend this community to other families

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Bob S

Independent Living

Family/friend

February 9, 2022

4.0 out of 5 stars

Food and food service

My mom has been complaining about the food and food service. I was at the facility today and there was only one server for the dining room. I don’t know if you have supply issues, but she prefers orange juice with her breakfast but was told you were out. She also said the food quality has gone down.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

anonymous

Independent Living

Family/friend

September 17, 2021

5.0 out of 5 stars
Verified Review

My review of Bay Park

Our experience with Bay Park has been great so far. My dad is really enjoying his stay here and is happy.

RK

Independent Living

Resident/client

June 2, 2021

3.0 out of 5 stars
Verified Review

Look before you leap

The apartments are small and out of date. They need fresh paint and some basic upgrades. The staff is very friendly but the residence here are much older and there is not much communication. The community is kept fairly neat and clean.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Independent Living

Resident/client

February 11, 2021

4.5 out of 5 stars
Verified Review

Home With A View

I would tell others that this is a good community. They have pretty good food, but not always. The staff is serving to the residents.

Friendliness
3.0
Value for Cost
4.0
Staff
5.0

HS

Independent Living

Family/friend

February 5, 2021

3.0 out of 5 stars
Verified Review

Bay Park during COVID

My dad has been dealing with the manager here and she has been very friendly and helpful. He said the staff is always very friendly as well. He does say the food needs improvement, it does not taste good at all. We have had some issues with the billing department with them saying he owes money but he does not. They do not provide paper bills here. Based on the billing issue and the food, I would not recommend to others.

Cleanliness
4.0
Friendliness
4.5
Value for Cost
3.0
Activities
3.5
Meals & Dining
1.0

Anonymous

Independent Living

Family/friend

November 24, 2020

5.0 out of 5 stars
Verified Review

Great experience all the way around

We chose Bay Park because of the location as well as the cleanliness and friendliness of the staff members. The apartment sizes here are nice sized, adequate for an individuals needs. My mom did not have any complaints about the food. We had a great experience with this facility from when we first visited until now and would recommend.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Neighborhoods around Truewood by Merrill, Pinole

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Truewood by Merrill, Pinole

Frequently Asked Questions
about Truewood by Merrill, Pinole

Truewood by Merrill, Pinole offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Truewood by Merrill, Pinole 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (510) 223-7977 to reach a resident at Truewood by Merrill, Pinole.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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