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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

635 E Main St #4, Hendersonville, TN 37075

For services offered:
(866) 374-4058
4.7
Review score
43 reviews
Add review
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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
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Karen K

Child of resident/client

5.0 out of 5 stars

Peace of mind!

[name removed] at Preferred Care has always been so helpful. My mom had a recent visit to the ER and had to have pain medication. We were worried about her falling during the night. I called [name removed]and she had [name removed]there at 7 pm. After a rough day in the ER knowing someone was there with her allowed me to get a good night's rest. PC has always come through for us when we have called for assistance. Highly recommend them.

Read all reviews

Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

We are a family-owned business serving the needs of seniors in Sumner, Davidson, and Wilson Counties. Now in our 10th year of operation, Preferred Care at Home is the proud recipient of the Best of In-Home Care Award from SeniorAdvisor for the past 3 years in a row. Our experienced caregivers are the best in the industry and our customer service is both personable and responsive. We provide care based around your needs and schedule, and we have clients who we visit for just 4 hours per week all the way up to 24/7 and everything in between. It is our mission to improve the lives of our seniors by providing caregivers that truly become friends to them rather than simply caretakers. Call today for a no-pressure no-cost in-home assessment!

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Home Care

Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

4.7 out of 5 stars
43 reviewsWrite a review
Overall Experience
4.7
Friendliness
4.7
Care Services
4.7
Value for Cost
4.6

Filters

1-20 of 43 reviews

Last Updated: 8/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

August 25, 2025

5.0 out of 5 stars
Verified Review

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

We love everyone that you have sent to us. I would recommend to others who are needing home care services.

Karen K

Home Care

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Peace of mind!

[name removed] at Preferred Care has always been so helpful. My mom had a recent visit to the ER and had to have pain medication. We were worried about her falling during the night. I called [name removed]and she had [name removed]there at 7 pm. After a rough day in the ER knowing someone was there with her allowed me to get a good night's rest. PC has always come through for us when we have called for assistance. Highly recommend them.

Anonymous

Home Care

Family/friend

April 29, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great care!

I am very happy with PCH! Great caregivers! I highly recommend Preferred Care at Home.

Anonymous

Home Care

Family/friend

April 28, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly recommend

Caretaker's we've had are very nice, caring, prompt and reliable. I would recommend these home care services to others looking.

Marsha

Home Care

Family/friend

April 17, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Preferred Care at Home

They have all consistently been very perceptive of my mother's needs beyond specific detailed in her care plan such as noticing she might need a blanket on her legs if she's sitting on the veranda because it to hurt it was a little chilly or that she needed help walking that day, so staying alongside her to help her confidence. They were also very kind and compassionate and maintained companionship with my mother. For example, during her meals or snacks, they sat with her and visited and chatted and smiled! And being aware that she might be sitting in her room a little bit too much and going in and checking on her to make sure she's OK or if she needed a little walk around the house For a change of pace. I just can't say enough positive things about the people that have come here to care for my mother when I was out of town. We certainly have been blessed! Thank you for guiding us to a great care agency!

Michelle W

Home Care

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly recommend!

[name removed] was our longest caregiver.[name removed] . On time, great communication, honest even in hard times, always there for us, felt like family

Cindy

Home Care

Family/friend

March 24, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0

Level of Care and staff qualifications are trusted and recommended being open minded with Hourly rate.

Fee's / rates. Had plans to discontinue services after receiving letter of increasing price a month after enrolling in care. No one reached so continued service. Most recent statement showed a [fee removed] increase per hr. still pricing on a senior living on SS and retirement benefits.

Anonymous

Home Care

Family/friend

December 17, 2024

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

We picked them because of the rating and experience. I would recommend to others but you have to watch closely to care plan as second time used it was not followed.

Cheryl

Home Care

Family/friend

November 26, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very thankful daughter

We have been thankful and pleased with the staff and caregivers from PCAH. We have quite a lot of help for my elderly father, including overnight. This group of hard working, compassionate people have never failed to supply the help we needed. The worry and responsibility of care has been easier for our family to handle due to the professionalism and excellence of caregivers and staff. We are glad to recommend PCAH and wish them all the best for their commitment to helping others during these difficult times. Ten stars and many blessings and thanks to each member of this company!!!

Barbara

Home Care

Family/friend

November 22, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

With staff some were on the ball, and some not would have been better if he could have had the one he liked best instead of so many, and the cost was rough.

Anonymous

Home Care

Family/friend

November 14, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Thankful daughter

Preferred care has an excellent staff who work diligently to serve our needs well. They listen well, and try to fit caregivers who will fit well with the patient and family.

Lisa B

Home Care

Family/friend

August 30, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great communication, wonderful care

Very helpful, very good communication. The caregivers are very awesome, and they are willing to help out with everything. I absolutely recommend their home care services to anybody looking.

Anonymous

Home Care

Family/friend

July 26, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

They do there best to find the right person for each client. If they don't mesh with a client, they will send another worker.

Karen

Home Care

Family/friend

July 17, 2024

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Loved our experience with PC at Home

We were in need of home care after my mom had a bad fall. I was referred to Preferred Care and could not have been more pleased. They had someone there the night my mom got home from the hospital. Their care givers were so attentive to mom and they looked through all her photo books and let her reminisce which meant so much to her and us as well. When she moved to Independent Living they came and stayed at night while she got acclimated to her new home. She had another few days in the hospital and I reached out for more overnight stays. PC was there on very short notice. They are so kind and understanding. I would not ever hesitate to have them stay with my mom in the future. She loved everyone of her caregivers!

MS

Home Care

Family/friend

July 8, 2024

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

The people were very nice, attentive, and seemed very empathtic.

Marcia K

Home Care

June 21, 2024

5.0 out of 5 stars

Knowledgeable help finding care for my husband

Very informative help determining the best company to provide help for my spouse. I would definitely recommend A Place for Mom. They were able to give me great options to meet our needs.They were very sensitive to the emotional needs this decision puts on families.

Anonymous

Home Care

Family/friend

April 9, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Amazing Caregiver

Communication by text is very convenient. They were usually able to find a substitute when needed. We had a shaky start with caregivers who slept (mostly taking on too many hours for others), weren't attentive, not talking to him. Took us a few weeks to get settled down with the right person. The lady we ended up with is completely amazing and wonderful.

Anonymous

Home Care

Family/friend

October 25, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I would say that Preferred Care at Home Of North Nashville strives for, and achieves where possible, a five in most of the rating areas. Several of the items are variable, depending upon the individual caregiver. I cannot generalize for topics that don't really apply. I can say that I've worked with at least five Nashville area services and this one is by far the best. I am quite sure that is because the business ethics are well grounded in the office and they have enough staff to follow up on that. Every company has to deal with various backgrounds and personalities and lifestyles of both their caregiver staff and their clients. This company seems to recognize that and not use it as an excuse (like others do), but they do their best to train caregivers and to maintain acceptable standards. A true gem in this industry.

Anonymous

Home Care

Family/friend

October 6, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

our families experience

What our family liked the most about the Preferred Care at Home is the 3 workers we had, they were all great. [name removed] was particularly kind and skilled and ill request her again with Preferred Care at Home. Based on the experience we have had with Preferred Care, we would recommend them to other families.

Anonymous

Home Care

Family/friend

September 28, 2023

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Give them a try. If you get a care giver not compatable they will replace. We picked this community because because A Place For Mom recommended it.

The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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