Anonymous
Home CareFamily/friend
August 25, 2025
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
We love everyone that you have sent to us. I would recommend to others who are needing home care services.
635 E Main St #4, Hendersonville, TN 37075

Karen K
Child of resident/client
Peace of mind!
[name removed] at Preferred Care has always been so helpful. My mom had a recent visit to the ER and had to have pain medication. We were worried about her falling during the night. I called [name removed]and she had [name removed]there at 7 pm. After a rough day in the ER knowing someone was there with her allowed me to get a good night's rest. PC has always come through for us when we have called for assistance. Highly recommend them.
Read all reviewsPreferred Care at Home of North Nashville, Sumner and East Wilson Counties
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See all 2026 award winnersPreferred Care at Home of North Nashville, Sumner and East Wilson Counties
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Anonymous
Home CareFamily/friend
August 25, 2025
We love everyone that you have sent to us. I would recommend to others who are needing home care services.
Karen K
Home CareFamily/friend
May 6, 2025
[name removed] at Preferred Care has always been so helpful. My mom had a recent visit to the ER and had to have pain medication. We were worried about her falling during the night. I called [name removed]and she had [name removed]there at 7 pm. After a rough day in the ER knowing someone was there with her allowed me to get a good night's rest. PC has always come through for us when we have called for assistance. Highly recommend them.
Anonymous
Home CareFamily/friend
April 29, 2025
I am very happy with PCH! Great caregivers! I highly recommend Preferred Care at Home.
Anonymous
Home CareFamily/friend
April 28, 2025
Caretaker's we've had are very nice, caring, prompt and reliable. I would recommend these home care services to others looking.
Marsha
Home CareFamily/friend
April 17, 2025
They have all consistently been very perceptive of my mother's needs beyond specific detailed in her care plan such as noticing she might need a blanket on her legs if she's sitting on the veranda because it to hurt it was a little chilly or that she needed help walking that day, so staying alongside her to help her confidence. They were also very kind and compassionate and maintained companionship with my mother. For example, during her meals or snacks, they sat with her and visited and chatted and smiled! And being aware that she might be sitting in her room a little bit too much and going in and checking on her to make sure she's OK or if she needed a little walk around the house For a change of pace. I just can't say enough positive things about the people that have come here to care for my mother when I was out of town. We certainly have been blessed! Thank you for guiding us to a great care agency!
Michelle W
Home CareFamily/friend
March 28, 2025
[name removed] was our longest caregiver.[name removed] . On time, great communication, honest even in hard times, always there for us, felt like family
Cindy
Home CareFamily/friend
March 24, 2025
Fee's / rates. Had plans to discontinue services after receiving letter of increasing price a month after enrolling in care. No one reached so continued service. Most recent statement showed a [fee removed] increase per hr. still pricing on a senior living on SS and retirement benefits.
Anonymous
Home CareFamily/friend
December 17, 2024
We picked them because of the rating and experience. I would recommend to others but you have to watch closely to care plan as second time used it was not followed.
Cheryl
Home CareFamily/friend
November 26, 2024
We have been thankful and pleased with the staff and caregivers from PCAH. We have quite a lot of help for my elderly father, including overnight. This group of hard working, compassionate people have never failed to supply the help we needed. The worry and responsibility of care has been easier for our family to handle due to the professionalism and excellence of caregivers and staff. We are glad to recommend PCAH and wish them all the best for their commitment to helping others during these difficult times. Ten stars and many blessings and thanks to each member of this company!!!
Barbara
Home CareFamily/friend
November 22, 2024
With staff some were on the ball, and some not would have been better if he could have had the one he liked best instead of so many, and the cost was rough.
Anonymous
Home CareFamily/friend
November 14, 2024
Preferred care has an excellent staff who work diligently to serve our needs well. They listen well, and try to fit caregivers who will fit well with the patient and family.
Lisa B
Home CareFamily/friend
August 30, 2024
Very helpful, very good communication. The caregivers are very awesome, and they are willing to help out with everything. I absolutely recommend their home care services to anybody looking.
Anonymous
Home CareFamily/friend
July 26, 2024
They do there best to find the right person for each client. If they don't mesh with a client, they will send another worker.
Karen
Home CareFamily/friend
July 17, 2024
We were in need of home care after my mom had a bad fall. I was referred to Preferred Care and could not have been more pleased. They had someone there the night my mom got home from the hospital. Their care givers were so attentive to mom and they looked through all her photo books and let her reminisce which meant so much to her and us as well. When she moved to Independent Living they came and stayed at night while she got acclimated to her new home. She had another few days in the hospital and I reached out for more overnight stays. PC was there on very short notice. They are so kind and understanding. I would not ever hesitate to have them stay with my mom in the future. She loved everyone of her caregivers!
MS
Home CareFamily/friend
July 8, 2024
The people were very nice, attentive, and seemed very empathtic.
Marcia K
Home CareJune 21, 2024
Very informative help determining the best company to provide help for my spouse. I would definitely recommend A Place for Mom. They were able to give me great options to meet our needs.They were very sensitive to the emotional needs this decision puts on families.
Anonymous
Home CareFamily/friend
April 9, 2024
Communication by text is very convenient. They were usually able to find a substitute when needed. We had a shaky start with caregivers who slept (mostly taking on too many hours for others), weren't attentive, not talking to him. Took us a few weeks to get settled down with the right person. The lady we ended up with is completely amazing and wonderful.
Anonymous
Home CareFamily/friend
October 25, 2023
I would say that Preferred Care at Home Of North Nashville strives for, and achieves where possible, a five in most of the rating areas. Several of the items are variable, depending upon the individual caregiver. I cannot generalize for topics that don't really apply. I can say that I've worked with at least five Nashville area services and this one is by far the best. I am quite sure that is because the business ethics are well grounded in the office and they have enough staff to follow up on that. Every company has to deal with various backgrounds and personalities and lifestyles of both their caregiver staff and their clients. This company seems to recognize that and not use it as an excuse (like others do), but they do their best to train caregivers and to maintain acceptable standards. A true gem in this industry.
Anonymous
Home CareFamily/friend
October 6, 2023
What our family liked the most about the Preferred Care at Home is the 3 workers we had, they were all great. [name removed] was particularly kind and skilled and ill request her again with Preferred Care at Home. Based on the experience we have had with Preferred Care, we would recommend them to other families.
Anonymous
Home CareFamily/friend
September 28, 2023
Give them a try. If you get a care giver not compatable they will replace. We picked this community because because A Place For Mom recommended it.
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